A hard working and reliable student seeking a part time role in a job to gain work experience and improve work place skills to aid in my future career.
Overview
4
4
years of professional experience
Work History
Soccer Coach
Super Soccer Stars
09.2024 - Current
Collaborated with senior coaches to develop training programs tailored to individual player needs.
Plan and implement lesson plans weekly.
Provided a fun and safe environment for players
Customer Service Representative
Ourisman Chantilly Toyota
05.2024 - 09.2024
Answered customer calls and rerouted calls to appropriate departments.
Identified and resolved discrepancies and errors in customer accounts.
Created service appointments for customer vehicles.
Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Soccer Referee
Metro DC-Virginia State Referee Program
06.2021 - 06.2024
Enforced game rules and regulations to ensure fair play and sportsmanship.
Communicated decisions effectively to players, coaches, and spectators during matches.
Managed conflict resolution on the field, maintaining control and safety of the game environment.
Inspect field for proper playing conditions.
Education
Associate of Science - Engineering
Northern Virginia Community College
Annandale, VA
05-2026
High School Diploma -
Centreville High School
Clifton
06-2023
Skills
Program leadership
Team management
Motivational leadership style developed through academic coursework and athletic experience
Bilingual
Proficient in Microsoft Word, Powerpoint, and Excel