Sebastian Collins
Phoenix,AZ
Summary
Proactive professional with experience executing quality care in high-pressure situations. Deep knowledge of emergency medicine with outstanding team communication skills. Proudly demonstrated commitment, compassion, and reasoned thinking while performing tasks rapidly to enhance patient outcomes.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Emergency Medical Technician
Global Medical Response
Pinal County , AZ
03.2025 - Current
- Provided emergency medical care to patients during critical situations.
- Collaborated with healthcare teams to deliver effective patient treatment.
- Operated medical equipment and maintained readiness for emergencies.
- Documented patient information and care provided in detail.
- Communicated effectively with patients and families during emergencies.
- Conducted routine checks on medical supplies and equipment functionality.
- Followed safety protocols to ensure a secure environment for patients and staff.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Remained level-headed and proactive during emergency situations.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Demonstrated dedication to providing quality care through continued training and education.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Documented patient assessment findings in accordance with established protocols.
- Evaluated patients' medical status and monitored vital signs during transit.
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Assessed emergency situations and prioritized medical care for patients.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Server/Bartender
Starz American Bar and Grill
Mesa, Arizona
05.2022 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on restaurant procedures and service standards.
- Communicated effectively with guests to enhance their dining experience.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
Head Golf Professional
Arizona Golf Resort
Mesa, Arizona
04.2023 - 07.2024
- Managed daily operations of the golf course and pro shop.
- Oversaw staff training and development for golf professionals and assistants.
- Coordinated tournament schedules and event logistics for members and guests.
- Developed marketing strategies to promote golf programs and memberships.
- Maintained inventory of golf equipment, apparel, and supplies in pro shop.
- Delivered exceptional customer service to enhance member experience and satisfaction.
- Conducted regular meetings with staff to discuss performance goals and objectives.
- Monitored play on course ensuring pace-of-play was maintained according to club standards.
- Analyzed financial data to develop budgets for golf operations while controlling costs.
- Recruited, trained, and supervised golf staff.
- Coordinated with vendors to ensure delivery of supplies needed for tournaments or special events.
- Collaborated with other departments on marketing initiatives that promoted the game of golf.
- Developed and implemented a comprehensive golf instruction program.
- Performed administrative duties such as scheduling tee times for members and guests or creating reports.
- Assisted customers with selection of appropriate clubs or accessories based on their playing ability.
- Managed the daily operations of the pro shop including sales, customer service, and cash handling.
- Created strategies to increase revenue through membership sales, lessons, clinics, tournaments, and merchandise sales.
Sales and Service Team Leader
Paradigm Golf Group
Mesa, AZ
03.2020 - 05.2022
- Led sales team to achieve customer satisfaction through effective communication.
- Trained new staff on product knowledge and customer service techniques.
- Managed daily operations to ensure efficient workflow and team collaboration.
- Coordinated schedules to optimize team availability during peak hours.
- Implemented feedback systems to gather customer insights for service improvement.
- Assisted management in evaluating team performance and identifying training needs.
Education
Emergency Medical Technician - Emergency Medical Services/ Fire Preparatory
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ 08.2024 - 11.2024
McClintock High School
Tempe, AZSkills
- Life support procedures
- Team collaboration
- Customer service
- Time management
- Effective communication
- Conflict resolution
- Problem solving
- Stress management
Certification
- Certified Emergency Medical Technician
Affiliations
- Given Golf lessons with multiple clients who have been satisfied with results.
- Played organized tackle football for 10 years with some coaching afterwards.
- Played in pro-am golf tournaments.
- Singing
- Health and wellness advocate.
Timeline
Emergency Medical Technician
Global Medical Response
03.2025 - Current
Emergency Medical Technician - Emergency Medical Services/ Fire Preparatory
Maricopa Community Colleges, Gateway Community College
08.2024 - 11.2024
Head Golf Professional
Arizona Golf Resort
04.2023 - 07.2024
Server/Bartender
Starz American Bar and Grill
05.2022 - Current
Sales and Service Team Leader
Paradigm Golf Group
03.2020 - 05.2022
McClintock High School