Sebastian Covino
Bardstown,KY
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Car Sales
245 Auto Sales
06.2021 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with clients, leading to repeat business and referrals.
- Collaborated with team members to exceed sales targets and achieve company goals.
Moving Furniture
Made To Move
12.2019 - 05.2021
- Increased customer satisfaction by efficiently coordinating and executing seamless moving processes for clients.
- Streamlined operations for timely and accurate delivery of belongings, resulting in positive feedback from clients.
- Developed customized moving plans to cater to individual client needs, ensuring a smooth transition during relocation.
Education
Associate of Arts - Business Administration
Tallahassee Community College
Tallahassee, FL12.2023
Skills
- Clean Driving Record
- Safe Driving Practices
- Strong Work Ethic
- Professional Customer Service
- Customer service-focused
Certification
Adobe
Excel
Word
Volunteer Activities
Brevard Youth Inc. - 2018-2019
Worked with kids in less fortunate areas, and would help pass out food to them and would play sports with them. It was called Big Brother, and I did this for about a year in High School with kids on my basketball team.
Suntree Viera Youth Football league Inc.- 2020-2021
Worked with kids and coached there flag football team my Senior year of high-school and did this for two whole seasons.
Timeline
Car Sales
245 Auto Sales
06.2021 - Current
Moving Furniture
Made To Move
12.2019 - 05.2021
Associate of Arts - Business Administration
Tallahassee Community College