Sebastian Fernandez
sales
Riverview,FL
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 10+ years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
3
3
years of professional experience
Work History
Relationship Manager
Brandon Honda, Morgan Auto Group
04.2023 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Retail Store Manager
Verizon Wireless
04.2020 - 03.2023
- Create and sustain a positive work environment where retail sales associates are motivated and ready to excel
- Deliver day to day coaching and training to retail sales associates to ensure quality execution of store processes and strategies
- Conduct one-on-one with the associates and provide recognitions and feedback that creates an open and approachable culture in the store
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Completed routine store inventories.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Created employee schedules to align coverage with forecasted demands.
- Completed point of sale opening and closing procedures.
Education
Bachelor of Science - Psychology
Queens College of The City University of New York
Flushing, NY05.2016
Skills
- People Management
- Strategic Planning
- Training & Development
- Customer Experience
- Performance Management
Timeline
Relationship Manager
Brandon Honda, Morgan Auto Group
04.2023 - Current
Retail Store Manager
Verizon Wireless
04.2020 - 03.2023
Bachelor of Science - Psychology
Queens College of The City University of New York
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