Sebastian Ford
North Kingstown
Summary
Results-driven bartender known for exceptional customer engagement and strong salesmanship. Successfully increased per-sale revenues and repeat business by creating welcoming atmospheres and building loyal clientele.
Overview
4
4
years of professional experience
Work History
Bartender
Oak Hill Tavern
North Kingstown, RI
05.2026 - Current
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Bartender
Beech
Jamestown, RI
05.2022 - Current
- Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
- Trained new staff on bar operations, drink preparation, and customer service standards.
- Implemented efficient workflow processes to improve service speed during peak hours.
- Fostered positive relationships with customers to encourage repeat business and loyalty.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Event Staff
Gardiner House
Newport, RI
04.2023 - 09.2024
- Managed setup and breakdown of event spaces, optimizing workflow efficiency.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Education
Bachelor of Science - Psychology
Sacred Heart University
Fairfield, CT05-2025
Skills
- Team player attitude
- Strong multitasking
- Salesmanship
- Outstanding customer service
- Highly reliable
Athletic Career
- Division One Collegiate Wrestler
- High School State Finalist and Team Captain
Timeline
Bartender
Oak Hill Tavern
05.2026 - Current
Event Staff
Gardiner House
04.2023 - 09.2024
Bartender
Beech
05.2022 - Current
Bachelor of Science - Psychology
Sacred Heart University