Decisive and passionate AO with dedication to effective patient care. Remain composed in high-pressure situations to best support patients and fellow emts/paramedics. Bringing clean driving record and unmatched attention to detail.
Overview
1
1
year of professional experience
Work History
Ambulance operator
Falck Ambulance
02.2024 - Current
Collaborated with fellow EMTs to provide comprehensive care for patients during transport.
Restrained violent or non-compliant patients in emergency situations.
Supported efficient operations by managing inventory levels of medical supplies within the ambulance unit.
Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
Customer Service Representative
Portos Bakery
01.2023 - 02.2024
Cross-trained and backed up other customer service managers.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.