Sebastian Gutierrez
Scottsdale,Arizona
Summary
I am a motivated and customer-focused individual with hands-on experience in a fast-paced front desk customer service role. Over the past year, I’ve developed strong communication, problem-solving, and multitasking skills while assisting clients, scheduling appointments, and maintaining a welcoming environment. Now, I’m excited to apply these skills to a new dynamic role where I can interact with a diverse customer base, learn about products, and grow in a team-oriented environment. I am eager to bring my positive attitude, adaptability, and enthusiasm for customer service to a new opportunity.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Customer Service Assistant
Clínica Médica del Sol
06.2023 - Current
- Provided in-person and phone support to 200+ patients per week with professionalism and empathy (in both English and Spanish)
- Scheduled appointments, managed client intake, and resolved concerns quickly and calmly
- Maintained a clean and organized front desk area to ensure a welcoming experience
- Handled basic payment processing and maintained accurate client records
- Worked closely with a small team to ensure smooth day-to-day operations
Education
High School Diploma -
HORIZON HIGH SCHOOL
Scottsdale, Arizona 05.2019 - 01.2023
Skills
- Organizational skills
- Data entry
- Typing
- Customer service
- Office experience
- Spanish
- Bilingual
- English
- Computer skills
- Phone etiquette
- Administrative experience
- Front desk
- Time management
Timeline
Customer Service Assistant
Clínica Médica del Sol
06.2023 - Current
High School Diploma -
HORIZON HIGH SCHOOL
05.2019 - 01.2023
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