Sebastian Jimenez
Germantown,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with 3+ years of experience in customer service and evaluating sales data. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Ryan Rehabilitation LLC
03.2021 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted in recruiting, training, and onboarding of new employees to maintain adequate staffing levels.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records.
- Delivered excellent customer service by greeting and assisting each customer.
- Handle all incoming invoices and process necessary information for payroll.
- File and alphabetize all client's records.
- Make sure all payments from clients are processed.
- Answering company phone in a professional manner.
- Review and send Medicaid insurance requests.
- Review and update Medicaid payments on client's file.
Receptionist
Groomingville
06.2022 - 08.2022
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Skilled at working independently and collaboratively in a team environment.
Education
Associate of Arts - Business Administration And Management
Montgomery College
Rockville, MD12.2023
Skills
- Greeting and Seating Clients
- Billing and Invoicing
- File Management
- Team Collaboration
- Employee Scheduling
- Customer Service
- Computer Skills
- Calendar Management
- Office Administration
- Microsoft Office
- Scheduling appointments
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Groomingville
06.2022 - 08.2022
Assistant Manager
Ryan Rehabilitation LLC
03.2021 - Current
Associate of Arts - Business Administration And Management
Montgomery College
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