Sebastian Kemble
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Applies exceptional planning and problem-solving abilities toward enhancing sort plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Brings excellent communication skills and a strategic approach for day-to-day operations. Well organized, attentive to detail and vigilant in achieving safety and sort objectives.
Overview
5
5
years of professional experience
Work History
Operations Manager
Fed Ex Ground
12.2021 - 03.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
Package Handler Trainer
Fed Ex Ground
08.2021 - 12.2021
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Maintained safety and efficiency while loading over 50 pounds of heavy boxes to build the wall or bring non-conveyable packages into the trailer.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
Package Handler
Fed Ex Ground
08.2020 - 08.2021
- Used hand-held scanners to scan packages and carefully stack them tightly, so I can best optimize the space in the truck. Ensuring a load net was hung properly at end of wall, so packages wouldn't fall during transit. Also get chute jams unstuck by going upstairs and using the pole to push the packages down.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Sales Associate
AM Retail Group
10.2019 - 07.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Processed product returns and assisted customers with other selections.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Checker
Market Street Grocery Store
04.2019 - 10.2019
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked and organized merchandise in front lanes.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Cleaned work areas of excess supplies, cardboard, and rejected materials throughout each shift.
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Assisted with unloading customer carts onto conveyor belt.
- Aided in training new employees, sharing best practices for efficient job performance.
Education
High School Diploma -
Mansfield Timberview High School
Arlington, TX06.2020
Skills
Sort Control
Problem-Solving
EYMS
Quality assurance
Communication
Motivational
Team Leadership
Decision-Making
Inventory Management
Strategic Planning
Fragile Item Handling
Accomplishments
- Earned the “Bravo Zulu Award” in April and May 2023 for "dedication and outstanding performance that exemplified the spirit of FedEx Ground and will contribute to our continued success as an industry leader."
- Earned Peak All Star three times in "PEAK FY24" for adjusting work schedule to help in other areas and ensuring necessary resources and plans were in place for the sort.
Timeline
Operations Manager
Fed Ex Ground
12.2021 - 03.2024
Package Handler Trainer
Fed Ex Ground
08.2021 - 12.2021
Package Handler
Fed Ex Ground
08.2020 - 08.2021
Sales Associate
AM Retail Group
10.2019 - 07.2020
Checker
Market Street Grocery Store
04.2019 - 10.2019
High School Diploma -
Mansfield Timberview High School