im realy interested and passionate about legos I like that they give me the freedom to create my own builds and bring my favorite things to life
Sebastian Kolbow
Jackson,WI
Summary
Dynamic professional with a proven track record at Dairy Queen Grill & Chill, excelling in customer service and team leadership. Skilled in problem-solving and cash handling, I enhanced customer satisfaction through effective communication and operational efficiency. Committed to continuous development, I foster a collaborative environment that drives success and loyalty.
I offer a strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in the full time lego role.
Overview
3
3
years of professional experience
Work History
Opd Team Member
Menards
03.2025 - 06.2025
- Assisted customers with inquiries and product selection, enhancing overall shopping experience.
- Maintained store organization and cleanliness to ensure a welcoming environment for shoppers.
- Operated cash register efficiently, processing transactions accurately and providing change promptly.
- Collaborated with team members to restock shelves and ensure product availability for customers.
- Learned store layout and inventory management systems to assist in locating items for customers.
- Executed daily merchandising tasks, ensuring compliance with Menards standards and policies.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Monitored and verified merchandise for proper prices and labels.
- Improved customer satisfaction by quickly helping each person find desired items.
Manager
Dairy Queen Grill & Chill
07.2022 - 05.2024
- Oversaw daily operations to ensure high-quality service and customer satisfaction.
- Trained and mentored team members on operational procedures and customer engagement techniques.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed staff schedules to maintain efficient workflow during peak hours.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Increased market share with strategic business development efforts, expanding into untapped markets.
Education
High School Diploma -
West Bend East Highschool
West Bend, WI06-2020
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Flexible schedule
- Money handling
- Computer skills
- Creativity and innovation
- Organizing work stations
- Product knowledge
- Continuous development
- Parts labeling
- Willingness to learn
- Adaptability and flexibility
- Verbal and written communication
- Time management
- Organizational skills
- Teamwork
Interests
Timeline
Opd Team Member
Menards
03.2025 - 06.2025
Manager
Dairy Queen Grill & Chill
07.2022 - 05.2024
High School Diploma -
West Bend East Highschool