Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sebastian Lopez

Ocala,Florida

Summary

Developed strong organizational and time management skills in fast-paced retail environment, ensuring accuracy and efficiency in all tasks. Excel in maintaining inventory systems and coordinating product placement to optimize space and accessibility. Seeking to transition into new field where these skills can contribute to operational excellence and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Unloading and Stocking Associate

Walmart
11.2023 - 05.2024
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to the supervisor.
  • Maintained effective team member communication.

Valet Attendant

Deluca Toyota
06.2022 - 07.2023
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Assisted in the training of new team members, ensuring consistent service quality across all attendants.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Reduced wait times for guests with effective communication and coordination among valet team members.

Customer Service Representative

VYCA Kitchen Collections and Granite
06.2019 - 09.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Trinity Catholic Highschool
Ocala, FL

Skills

  • Heavy lifting
  • Restocking shelves
  • Pallet jack operation
  • Item scanning
  • Truck unloading
  • Quick decision making
  • Effective problem solving
  • Customer service
  • Active listening
  • Data entry

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Unloading and Stocking Associate

Walmart
11.2023 - 05.2024

Valet Attendant

Deluca Toyota
06.2022 - 07.2023

Customer Service Representative

VYCA Kitchen Collections and Granite
06.2019 - 09.2019

Trinity Catholic Highschool

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