Sebastian Mejia-sarmentio
Plainfield
Summary
Demonstrated ability to maintain accurate records of customer interactions and transactions, ensuring effective communication and follow-up with clients to enhance satisfaction. Collaborated with team members to develop and implement sales strategies, resulting in improved customer engagement and loyalty. Provided personalized service by assisting customers in selecting products that meet their needs while educating them on product features and benefits. Maintained a clean and organized work environment, contributing to a positive shopping experience and supporting overall sales goals.
Overview
3
3
years of professional experience
Work History
Selesperson
Advanced Auto Parts
Dunellen
01.2025 - Current
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to develop effective sales plans.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Advised customers on the latest product features and benefits.
- Educated customers about products and services offered by the company.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Developed key customer relationships to increase sales.
Team Member
Panera Bread
Watchung
08.2022 - Current
- Answered phone calls regarding inquiries about products or services.
- Maintained a clean and organized work area throughout shift.
- Provided customer service support to ensure satisfaction.
- Monitored expiration dates on food items for freshness assurance.
- Collaborated with team members to achieve daily goals.
Education
High School Diploma -
North Plainfield High School
North Plainfield, NJ01-2022
Skills
- Product knowledge
- Client follow-up
- Cash handling
- Team collaboration
- Effective communication
- Time management
- Customer service
- Active listening
- Sales process
- Display restocking
- Product description
- Customer loyalty programs
Languages
Spanish
Elementary
English
Native/ Bilingual
Italian
Elementary
Timeline
Selesperson
Advanced Auto Parts
01.2025 - Current
Team Member
Panera Bread
08.2022 - Current
High School Diploma -
North Plainfield High School