Summary

Overview

Work History

Education

Skills

Languages

Websites

Timeline

Sebastian Mena

Cumming,GA

Summary

Detail-oriented Operations Professional with a B.A. in Criminal Justice and 3+ years of experience managing sensitive data and complex documentation in regulated environments. Skilled in interpreting legal records, ensuring compliance, and maintaining data integrity while handling high-volume workflows. Proven ability to navigate sensitive client situations with professionalism and empathy. Bilingual (English/Spanish) with a strong focus on accuracy, risk mitigation, and operational efficiency.

Overview

years of professional experience

Work History

Operations Associate

MJV Properties

Atlanta, Georgia

10.2025 - Current

Coordinates operations for a 50+ property portfolio, maintaining all operational records and service schedules.
Audits and processes contractor invoices daily, utilizing database systems to track expenses and maintain financial accuracy.
Resolves tenant disputes and coordinates property repair logistics while managing a high-volume workload and shifting priorities.

Operation/Digital Forensic Associate

Relevant Data Technologies

Alpharetta, Georgia

06.2024 - 10.2025

Orchestrated the company-wide CRM lifecycle, expanding the database from hundreds to 10,000+ records while ensuring data integrity.
Executed on-site digital data collections for 50+ legal cases annually, strictly adhering to chain-of-custody protocols for matters valued up to $250,000.
Assumed 50% of the firm's operational workload following a staff reduction, independently managing all administrative duties and project coordination.
Facilitated legal communications and CLE program logistics, including law firm support, state bar accreditation, and venue management.

Intern

Forsyth County Sheriff's Department

Cumming, Georgia

08.2023 - 12.2023

Organized and maintained investigative records for Criminal Investigations Division, enhancing accessibility and ensuring documentation accuracy.
Supported field interviews and incident responses by assisting investigators with comprehensive documentation and evidence photography.
Managed sensitive legal documentation and confidential criminal justice records with strict discretion and adherence to privacy protocols.

Sales Lead

Tommy Hilfiger

Dawsonville, Georgia

04.2019 - 04.2022

Trained and mentored employees on operational procedures, customer service standards, and point-of-sale system use.
Resolved complex customer issues, strengthening customer loyalty through maintained professional relationships.
Managed store opening procedures and cash reconciliation, ensuring financial accuracy and secure safe-handling of funds.
Oversaw daily operations in absence of management, exercising independent decision-making and ensuring operational continuity.