Sebastian Mendizabal
Orem,UT
Summary
Outgoing college student pursuing flexible part-time employment with weekend and evening shift options.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
4th Key Manager
Mister Car Wash
Orem, UT
10.2023 - Current
- Developed, implemented and monitored effective store operations procedures.
- Maintained accurate records of employee attendance and performance.
- Coached, trained, mentored and evaluated staff members in areas such as customer service standards, sales techniques, product knowledge and merchandising strategies.
- Managed daily cash handling processes including deposits and reconciliations.
- Monitored stock levels on a weekly basis and maintained inventory accuracy through cycle counts.
- Ensured safety protocols were followed at all times in the store environment.
- Addressed customer complaints promptly while maintaining a positive attitude towards customers.
- Reviewed financial documents such as invoices, requisitions, purchase orders.
- Delegated tasks effectively between team members to maximize efficiency.
- Participated in strategic planning sessions with senior management team.
- Assisted in general housekeeping to maintain store image.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Partnered with store leadership team to learn and understand management processes and reports.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Provided assistance to guests throughout their stay.
- Resolved guest complaints in a professional manner.
- Maintained accurate records of all transactions within the hotel software system.
- Maintained cleanliness of lobby area and front desk counter.
- Handled customer complaints professionally and efficiently.
Dental Assistant
Alta View Dental Clinic
Sandy, UT
05.2023 - 09.2023
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Ordered supplies necessary for daily operations of the practice.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Resolved guest complaints in a professional manner.
Construction Worker
Home Sweet Home
Sandy, UT
01.2014 - 08.2020
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Maintained baseline safety knowledge to improve deficient areas and meet code.
- Installed structures or fixtures using hand or power tools per plan drawings.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Assembled structural components, replacing parts to meet regulatory code standards.
- Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
- Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
Cashier
Walmart
Sandy, UT
01.2020 - 06.2020
- Accepted cash and credit card payments, issued receipts and provided change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Discounted purchases by scanning and redeeming coupons.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions and offered product advice.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Alta High School
Sandy, UT05.2020
Some College (No Degree) - Dentistry (Pre-Dentistry)
Utah Valley University
Orem, UTSkills
- Loading and Unloading
- Hand and Power Tools
- Hand and Power Tool Operation
- Heavy Lifting
- Problem Solving
- Verbal Communication
- Situational Awareness
- Code Compliance
- Superior Work Ethic
- Physical Agility and Coordination
- Team Player
- Attention to Detail
- Physical Strength and Stamina
- Punctual and Dependable
- Safety-First Mentality
- Hand-Eye Coordination
- Conflict Resolution
- Speak Spanish
Timeline
4th Key Manager
Mister Car Wash
10.2023 - Current
Dental Assistant
Alta View Dental Clinic
05.2023 - 09.2023
Cashier
Walmart
01.2020 - 06.2020
Construction Worker
Home Sweet Home
01.2014 - 08.2020
High School Diploma -
Alta High School
Some College (No Degree) - Dentistry (Pre-Dentistry)
Utah Valley University
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