Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sebastian Milla N

Santee,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Team Lead

Panera Bread
Santee, CA
11.2022 - Current

As a team lead at Panera Bread, I oversee multiple responsibilities crucial to our daily operations. I manage cashier duties, ensuring smooth transactions and providing exceptional customer service. On the production line, I prepare food with meticulous attention to Panera's quality standards, ensuring each order is accurate and delivered promptly.

In addition to these tasks, I supervise the efficiency of our drive-through service, ensuring orders are handled swiftly and customers receive a positive experience. I lead by example, supporting my team members to maintain productivity and uphold Panera's commitment to excellence in service and food quality.

Janitor

Milestone Pediatric Therapy Services
San Diego, CA
06.2022 - 09.2022

As a janitor at Milestone Pediatric Therapy during COVID-19, my job is crucial for maintaining a safe environment. I sanitize offices thoroughly using EPA-approved disinfectants on high-touch surfaces like doorknobs, desks, and countertops. I follow strict cleaning protocols and communicate closely with staff to ensure our facility meets the highest standards of cleanliness. By focusing on disinfection and proactive cleaning, I help create a safe space where everyone can work and visit with confidence.

Waiter

Venice Pizza House
San Diego
02.2021 - 09.2021

As a host and server at Venice Pizza House, my job is to welcome guests warmly, seat them at their tables, take their orders accurately, serve their food with a smile, check on them during their meal, handle their payments, and keep the restaurant clean and organized. I always aim to make sure everyone has a great dining experience!

Busser, Server, Prepper

Greek Island Cafe
San Diego, CA
07.2016 - 08.2018

In a dynamic restaurant environment, I welcomed and seated guests to create a warm dining atmosphere. I guided patrons through our menu, offering insights into Greek cuisine and recommending specialties. Taking accurate orders, I ensured prompt delivery of food and beverages to tables while managing bill payments with efficiency. As a busser, I promptly cleared and reset tables, maintained dining area cleanliness, and supported servers in delivering seamless service. Additionally, I provided attentive guest service, promptly fulfilling requests. In the kitchen, I expertly prepared and portioned ingredients to recipe specifications, maintained high standards of cleanliness and sanitation, and assisted in stocking inventory to facilitate smooth service operations.

Busser, Server

Assaggios Pizza
San Diego
07.2016 - 08.2018

Working as a server and busser at a pizza house involves a range of responsibilities to ensure a smooth dining experience. This includes providing excellent customer service by greeting and seating guests, accurately taking orders, and offering recommendations on menu items. During service, responsibilities extend to delivering orders promptly, refilling drinks, and ensuring the presentation of dishes meets expectations. Payment handling is also a key task, involving presenting bills, processing payments, and addressing any customer inquiries or concerns efficiently. Additionally, maintaining table setups, clearing dishes, and keeping dining areas clean are essential to creating a pleasant atmosphere for guests. Collaboration within the team is crucial, as servers assist each other with food delivery, stock supplies as needed, and work together to maintain a tidy and organized dining environment.

Education

Bachelor of Arts - Psychology

University of California, Riverside
Riverside, CA
06-2022

Skills

  • multitasking
  • excellent time management
  • Production Monitoring
  • Complaint resolution
  • Workplace Safety
  • Quality Control
  • Customer Focus

Languages

Spanish
Native/ Bilingual

Timeline

Team Lead

Panera Bread
11.2022 - Current

Janitor

Milestone Pediatric Therapy Services
06.2022 - 09.2022

Waiter

Venice Pizza House
02.2021 - 09.2021

Busser, Server, Prepper

Greek Island Cafe
07.2016 - 08.2018

Busser, Server

Assaggios Pizza
07.2016 - 08.2018

Bachelor of Arts - Psychology

University of California, Riverside
Sebastian Milla N