Summary
Overview
Work History
Education
Skills
Timeline
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Sebastian Rodriguez

San Antonio

Summary

Motivated employee with over 5 years of work experience that demonstrates a high level of being committed to producing quality results through organization and a strong work ethic.

I'm seeking new career opportunities in a role where I can be an integral part of the team's future growth and success.

Overview

4
4
years of professional experience

Work History

Shift Leader Manager

Firehouse Subs
08.2022 - Current
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Streamlined food preparation processes, ensuring timely delivery of high-quality meals to customers.
  • Continuously sought ways to improve overall operational efficiency by analyzing processes, identifying areas for improvement, and implementing necessary changes.
  • Enhanced team productivity by effectively delegating tasks and monitoring progress throughout shifts.
  • Maintained a clean and safe work environment by adhering to strict sanitation guidelines and conducting regular inspections.
  • Fostered a positive work atmosphere through clear communication, teamwork, and recognition of employee achievements.
  • Oversaw cash handling procedures at the end of each shift, accurately balancing registers and preparing bank deposits as needed.
  • Maintained inventory of food supplies and ingredients by conducting regular stocktakes, ordering low-stock items and frequently updating inventory lists.
  • Participated in preparing various dishes by paring, dicing, washing and chopping vegetables and fruits and creatively used garnishes to dress up dishes.
  • Served consistent portions following recipes and control standards.

Crew Team Member

McDonald's
01.2021 - 08.2022
  • Supported great dining and meal experiences for guests.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Took orders, prepared meals, and collected payments.
  • Greeted customers at drive-thru and took food orders.
  • Used proper techniques to prepare food and ingredients.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

High School Diploma -

Positive Solutions Charter School
San Antonio, TX
07-2022

Skills

  • Communication & Interpersonal Skills
  • Detail Oriented
  • Customer Service & Engagement
  • Time Management
  • Team management
  • Employee training
  • Verbal and written communication
  • Team development
  • Relationship building

Timeline

Shift Leader Manager

Firehouse Subs
08.2022 - Current

Crew Team Member

McDonald's
01.2021 - 08.2022

High School Diploma -

Positive Solutions Charter School

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Sebastian Rodriguez