Sebastian Nation
Miami,Florida
Summary
Experienced summer camp leader adept at teaching classes, overseeing staff and aligning operations with student needs and compliance requirements. Focused keeping activities cost-effective without sacrificing the quality of instruction or safety of every guest. Detail-oriented, performance-oriented and articulate with excellent program management, team leadership and decision-making skills.
Overview
2
2
years of professional experience
2
2
Certification
Work History
Summer Camp Coordinator
Key Bees Camp
Key Biscayne, FL
06.2022 - 08.2022
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Supervised camper and team safety by issuing clear directives for ideal behaviors and required monitoring strategies.
- Planned activities, events and field trips to enrich student development.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
- Oversaw team of counselors and support team members.
- Built and deepened positive relationships with parents and referring schools.
- Scheduled staff based on personal strengths and coverage requirements.
- Recruited, trained and managed team of 17 instructors.
- Selected, ordered and implemented curricula to meet specific camp objectives.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Monitored workers for performance, professionalism and service quality.
- Assigned schedules and specific tasks to workers for optimal coverage.
Lead Valet Attendant
Town Park
Miami Beach, FL
08.2021 - 02.2022
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
- Answered guest's questions about property amenities and services.
- Completed claim check, vehicle damage and billing dispute forms.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Issued and collected claim tickets and processed valet parking fees.
- Monitored and documented guest traffic flow in valet lot.
- Entered guest vehicle information and location in computerized valet parking system.
- Maintained current listing of local and area attractions special events and activities to give guests updated information.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
- Assisted hotel guests with valet retrieval process.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Moved more than 30 cars around lot to increase space efficiency.
- Parked and retrieved cars according to customer needs.
- Removed safety hazards, soiled items and trash from customer areas.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
Warehouse Worker
Express Courier Services Inc
Doral, FL
03.2021 - 07.2021
- Responsibilities included overall safety reassurance of packages received, receiving and processing packages, and finally construction of packages and pallets
- Working with other associate members to plan and coordinate day
- Reporting and recording details of incidents, such as accidents or rule violations
- Participating in staff meetings
- Conduct health check daily to follow Covid-19 Guidelines
- Maintain elevated level of professionalism with facility personnel, staff, and customers always
- Know and follow proper emergency procedures
- Provide regular inspection of area
- Have high energy and attitude toward customers and staff
- Have proper conduct with package handled
- Reassure processing protocols to secure proper service
- Supervised shipping and receiving
- Picked, packed, and shipped items
- Made sure all items were clean
- Maintained safe working environment
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Sales Associate
Foot Locker
Miami, FL
08.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained records related to sales, returns and inventory availability.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Completed orders and organized product deliveries to meet customer timetables.
Camp Counselor
Key Bees Camp
Miami, Florida
06.2019 - 07.2019
- As summer Camp Counselors, responsibilities included overall day to day group programming, behavior management, and direct supervision and safety of groups of 15 children
- Working with other camp staff members to plan and coordinate camp events
- Leading and supporting campers to participate in age-appropriate activities
- Monitoring campers to ensure compliance with camp rules and prevent accidents
- Reporting and recording details of incidents, such as accidents or rule violations, to parents and camp staff
- Memorizing all emergency procedures and enforcing camp rules
- Participating in staff meetings
- Distribute nutritious lunch and snacks daily
- Document behavioral issues and/or incidents daily, as needed
- Conduct health check of each child daily noting fever, bumps, bruises, burns, or other questionable signs of abuse and document incident with Site Supervisor
- Maintain high level of professionalism with parents, facility personnel, staff, and clients always
- Know and follow proper emergency procedures appropriate to facility and in conformity with camp rules
- Provide regular inspection of area used by program to ensure both cleanliness and safety.
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
Education
Bachelor of Arts -
Miami Dade College
01.2023
Skills
- Community Safety
- Staff Motivation
- Recreational Activities
- Program Activities
- Safety Requirements
- Staff Management
- Problem Anticipation and Resolution
- Equipment Use Monitoring
- Sports Knowledge
- Individualized Coaching
- Game Strategy Development
- Manager Coaching and Training
Accomplishments
- Awarded “Employee of the Month” in 2020.
- Supervised team of 17 staff members.
Additional Information
- Achievements: , Awarded" Best Counselor Attitude" Awarded "Best Team Player"
Certification
- Certified Lifeguard, Red Cross - 2022-2024
- Certified to work with Children, KidsSafe Foundation - June 02, 2022
Playing Sports
Since I was a little kid I have always had a love for sports and playing each and every one of them. It all started off when my mom registered me in my first soccer practice, and since then I have never stopped playing. I played soccer in a many leagues for more that 5 years, however, I had to stop playing because I relocated and where we went it was to expensive to play. Nevertheless, I have never stopped having a passion for the sport.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Summer Camp Coordinator
Key Bees Camp
06.2022 - 08.2022
Lead Valet Attendant
Town Park
08.2021 - 02.2022
Warehouse Worker
Express Courier Services Inc
03.2021 - 07.2021
Sales Associate
Foot Locker
08.2020 - 02.2021
Camp Counselor
Key Bees Camp
06.2019 - 07.2019
Bachelor of Arts -
Miami Dade College
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