Sebastian Nieves Figueroa
Overland Park,KS
Summary
Dynamic leader with a proven track record at Walmart Distribution Center, adept at problem-solving and inventory management. Excelled in motivating teams to exceed goals through effective communication and adaptability. Skilled in conflict resolution and multitasking, ensuring operational excellence and compliance with safety standards. Achievements include significantly improving inventory accuracy and team performance.
Overview
8
8
years of professional experience
Work History
Custodian
Olathe School District
10.2022 - Current
- Handle chemical cleaning agents safely and effectively.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Operate and maintain cleaning equipment.
Service Manager
Chipotle Restaurant
03.2020 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Handle inventory management, ensuring adequate stock levels and minimizing waste.
- Conduct performance reviews and provide constructive feedback.
ICQA/Problem Solver Lead Supervisor
Walmart Distribution Center
01.2017 - 10.2022
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
- Communicated with management about potential inventory risks to fulfill orders on time.
- Responded to departments to provide product or inventory procedural information.
- Facilitated ongoing training initiatives for staff members to maintain high competency levels in their roles.
- Coordinate with team members to ensure timely and accurate order fulfillment.
- Conduct cycle count to ensure inventory accuracy.
- Problem solve logistical and operational issues to maintain workflow.
- Handle damage control to minimize losses and ensure product integrity.
- Ensure compliance with health and safety regulation.
- Coordinated with department heads to align lean initiatives with business goals, ensuring cohesive strategy across organization.
Education
High School Diploma -
San Juan Educational School
Puerto Rico06.2008
Skills
- Strong aptitude for identifying issues and implementing effective solution
- Proven ability to lead, motivate, and mentor team members to achieve goals
- Work Prioritization
- Conflict Resolution
- Technical Skills
- Communication
- Multitasking
- Attention to Detail
- Adaptability
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Custodian
Olathe School District
10.2022 - Current
Service Manager
Chipotle Restaurant
03.2020 - Current
ICQA/Problem Solver Lead Supervisor
Walmart Distribution Center
01.2017 - 10.2022
High School Diploma -
San Juan Educational School
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