Sebastian Ortiz Corrales
Brooklyn,NY
Summary
Dynamic and customer-focused professional with extensive experience in the food and beverage industry, developed through various roles in restaurants and cafés. Recognized for the ability to foster teamwork, maintain effective communication, and achieve high levels of customer satisfaction. Possesses outstanding skills in crafting specialty beverages and delivering personalized service, demonstrating adaptability, a commitment to quality, and a constant focus on operational excellence
Overview
2
2
years of professional experience
Work History
Bartender
Kebab aur Sharab
Manhattan, NY
12.2023 - Current
- Manage inventory by ensuring sufficient stock of liquor, and other essential bar supplies.
- Provided drink suggestions to customers based on their preferences.
- Developed good working relationships with fellow employees through effective communication.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted guests with friendliness and professionalism.
Waiter
LAUT
Manhattan, NY
06.2023 - 12.2023
- Serve customers with an inviting attitude.
- Maintain customers' satisfaction by being alert to their needs.
- Teamwork with kitchen staff, hosts, and other team members ensures smooth and efficient service.
- Suggested additional items to customers based on their preferences and needs.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
Barista
Breadberry
Brooklyn, NY
12.2022 - 03.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
Education
Environmental Engineer -
Central University of Colombia
Bogotá, Colombia01.2021
Skills
- Effective Communicator
- Effective Problem Resolution
- Adaptability
- Positive Customer Engagement
- Product Quality Focus
- Collaborative Team Player
Languages
- Spanish
- English
Timeline
Bartender
Kebab aur Sharab
12.2023 - Current
Waiter
LAUT
06.2023 - 12.2023
Barista
Breadberry
12.2022 - 03.2023
Environmental Engineer -
Central University of Colombia
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