Dynamic customer service professional with expertise in conflict resolution and effective communication. Proven ability to engage visitors and foster positive relationships, committed to enhancing customer experiences and driving repeat business.
Overview
3
3
Certifications
Work History
MODS Eco Explorer
Museum of Discovery and Science
Fort Lauderdale
10.2025 - Current
Provided information to guests about museum resources and activities.
Encouraged team members to stay positive and motivated during difficult circumstances.
Engaged visitors through interactive exhibits and demonstrations.
Customer Service Representative
Game Point Miami
Hialeah
08.2025 - Current
Resolved complaints promptly to maintain positive customer relationships.
Maintained a clean and organized workspace to support operational excellence.
Developed strong customer relationships to encourage repeat business.
Education
- Nova High School
Davie, FL
Skills
Customer service
Sales and promotion
Time management
Multitasking capacity
Conflict resolution
Teamwork
Certification
- CISCO Certified Support Technician Cybersecurity