Sebastian Pounders
Chico,CA
Summary
Highly motivated and strong team player seeking a full time position. Goal-oriented individual with strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Crew Leader
Inside Out Landscaping And Janitorial
Chico, CA
07.2023 - 03.2024
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Managed resources efficiently, ordering supplies as needed and checking operation of equipment.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Became versed in pruning, weed whacking, and mowing.
Stocker Associate
Harbor Freight Tools USA
130 W East Ave Suite A, Chico, CA 95926
07.2022 - 06.2023
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Collaborated with backroom and receiving team, working early morning shifts to support inventory fulfillment goals.
- Properly worked with cash registers to assist customers in checking out.
- Created long-lasting relationships with coworkers and customers.
- Helped customers locate desired items and transfer oversized items to vehicles.
Auto Body Technician Assistant/Trainee
Miracle Auto Body
2304 Park Ave, Chico, CA 95928
02.2022 - 06.2022
- Worked with a team to achieve goals.
- Showed up to work in a timely manner and helped with any tasks given.
- Cleaned vehicles after detail.
- Sanded down vehicles before paint preparation.
- Threw away any waste and cleaned shop after car was removed from area.
- Created positive relationships with coworkers.
- Worked hard and gained beginner skills in detailing, paint preparation, and sanding.
Car Specialist
Courtesy Subaru
896 East Avenue, Chico, CA 95973
09.2021 - 02.2022
- Provided personalized customer service by greeting each customer, assisting with purchases, and suggestively selling products.
- Identified needs of customers and found products to best fit them.
- Made sure all vehicles were fueled and ready for sale every day.
- Brought cars in for maintenance and detailing when necessary.
- Took customers on test drives, explaining features and answering vehicle specific questions.
- Kept area clean for new vehicles being brought in.
Sales Associate
Amain Hobbies
2065 Dr Martin Luther King Jr Pkwy, Chico CA 95928
02.2021 - 09.2021
- Provided products and updated products that fit customer needs.
- Determined problem areas and resolved issues.
- Maintained good relationships with coworkers and customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate specific products and checked store system to find products needed, ordering if necessary.
- Prepared merchandise for sales floor by pricing or tagging.
Courtesy Clerk
Savemart
146 W East Ave, Chico, CA 95926
06.2020 - 04.2021
- Restocked and organized merchandise in front lanes.
- Assisted customers with large purchases by carrying items to vehicles.
- Took inventory and examined merchandise to identify items to be reordered or replenished.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Optimized customer support by establishing collaborative service environment.
Education
High School Diploma -
Pleasant Valley High School
Chico, CA05.2020
Skills
- Personable
- Punctual
- Attention to Detail
- Time Management
- Strong Work Ethic
- Ability to Learn
- Sales and Marketing
- Customer Service
- Teamwork and Collaboration
- Dedicated and Focused
- Flexible
- Landscape maintenance
Timeline
Crew Leader
Inside Out Landscaping And Janitorial
07.2023 - 03.2024
Stocker Associate
Harbor Freight Tools USA
07.2022 - 06.2023
Auto Body Technician Assistant/Trainee
Miracle Auto Body
02.2022 - 06.2022
Car Specialist
Courtesy Subaru
09.2021 - 02.2022
Sales Associate
Amain Hobbies
02.2021 - 09.2021
Courtesy Clerk
Savemart
06.2020 - 04.2021
High School Diploma -
Pleasant Valley High School
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