Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Certification
Timeline
Generic

Sebastian Ramirez

Santa Ana,CA

Summary

Communicative Police Officer, with a strong background in retail and customer service, who is successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Security Police Officer

NASA Jet Propulsion Laboratory
06.2022 - Current

References:

1. Matthew Salazar - mattsalazar562@gmail.com

2. Veronica Ochoa - lacaligrl@yahoo.com


  • Responded to emergency situations quickly and calmly for professional support.
  • Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
  • Identified and reported suspicious activity to prevent security incidents.
  • Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.

Sales Specialist

Lowe's
04.2020 - 05.2022

References:

1) Stephen Gomer - dir1act2@yahoo.com

2) James Achten - james.d.achten@gmail.com


  • Built strong client relationships through consistent communication and effective problemsolving.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Reciever/ Vitamins Clerk

Sprout's Farmers Market
11.2019 - 04.2020

References:

1) Dan Neely - dan.neely@gmail.com

2) Harol Leon - harolleon1@gmail.com


  • Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
  • Streamlined the receiving process for improved efficiency and time management in the workplace.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Maintained accurate inventory records through diligent data entry, updating, and filing.
  • Collaborated with other departments to address any issues or concerns regarding incoming shipments promptly.
  • Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
  • Increased customer satisfaction by providing personalized recommendations for vitamins and supplements.
  • Maintained a well-organized and visually appealing store environment, enhancing the overall customer experience.
  • Conducted regular stock checks to maintain accurate inventory records and minimize discrepancies.
  • Educated customers about the benefits of various vitamins and supplements, helping them make informed decisions regarding their health goals.

Security Patrol Officer

California Coastal Patrol
08.2019 - 11.2019

References:

1) Brandon Xu - brandonxu2017@gmail.com

2) Edgar Martinez - edmartinez@mlkch.org


  • Conduct parking enforcement
  • Escort/remove trespassers from properties
  • Make presence known to deter trespassers or criminal activity
  • Patrolled public areas regularly to detect and resolve unsafe conditions
  • Identified security concerns through regular facility and equipment inspections
  • Secured building against intrusion by consistently checking and locking windows and doors


Police Officer

Long Beach Police Department
02.2018 - 04.2019

References:

1) Leandra Sands - leandrasands@yahoo.com

2) Alejandro Ramirez - alejandro30348@gmail.com


  • Used strong resistance and physical control to subdue suspects.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
  • Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
  • Investigated criminal and traffic offenses.
  • Mediated domestic-related disturbances and protected victims from harm.
  • Responded to and investigated security and burglar alarms.
  • Adhered to safety protocols and properly handled equipment, weapons and materials.
  • Searched vehicles, buildings, homes and property for evidence and stolen property.

Police Intern

Salina Police Department
08.2016 - 12.2016

References:

1) Matt Gawith - mgawith@cox.net

2) Josh Kibler - joshua.kibler@salina.org


  • Assisted police officers with daily patrol duties, increasing the effectiveness of law enforcement presence.
  • Participated in training exercises, refining essential skills and knowledge for a future career in law enforcement.
  • Shadowed experienced officers during traffic stops, gaining valuable insight into proper procedures and techniques.
  • Assisted with administrative tasks as needed, ensuring smooth operations within the department and timely completion of paperwork.
  • Participated in ride-alongs with multiple units, broadening understanding of various specialized roles within law enforcement.

Meat Clerk

Dillon's Grocery
09.2015 - 05.2016

References:

1) Tristan Ptacek - tristan1329@gmail.com

2) William Morgan - will2555@hotmail.com


  • Increased sales through effective merchandising, product rotation, and attractive displays.
  • Ensured freshness of products by monitoring inventory levels and maintaining proper storage conditions.
  • Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
  • Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
  • Contributed to waste reduction efforts by accurately weighing, pricing, and labeling products for sale.

Dietary Aide

Fountain Assisted Living
06.2015 - 08.2015

References:

1) Alan Esparza - alanesparza13@yahoo.com

2) Ruben Guerilla - gurrolaruben.rg@gmail.com


  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.

Sales Specialist

Home Depot
07.2013 - 08.2015

References;

1) Rick Nanez - ricksfolder@yahoo.com

2) Jereme Ogle - j.ogle61@gmail.com


  • Expanded customer base with targeted prospecting and lead generation efforts.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.

Sales Associate

Orchard Supply Hardware
10.2012 - 05.2013
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Helped customers locate products and checked store system for merchandise at other sites.

Courtesy Clerk

Stater Bros.
11.2011 - 09.2012

References:

1) Nick Payan - nickpayan@icloud.com

2) Emily Owens - emilya.stone@outlook.com


  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Increased overall efficiency by assisting with price checks and product location inquiries from customers.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.

Education

Bachelor's of Arts - Communications

Kansas Wesleyan University
Salina, KS
01.2017

Associates of Arts - Liberal Arts And General Studies

Santiago Canyon College
Orange, CA
01.2014

Skills

  • Arrest techniques
  • Search and seizure laws familiarity
  • Crime scene processing
  • CPR/First Aid certified
  • Evidence collection and evaluation
  • Defensive driving training
  • Patrol procedures
  • Restraint techniques
  • Dispute mediation
  • Fluent in Spanish
  • Teamwork
  • Interpersonal and written communication
  • Decision-making

Additional Information

  • Awards , NAIA Champion of Character for Track and Field 2016 Most Valued Runner 2012 Outstanding Sophomore 2008 Coach's Award 2011-2012

Accomplishments

  • Graduated from the Long Beach Police Academy in August of 2018. P.O.S.T Certification
  • Graduated from NASA Federal Arrest Authority academy in September of 2022

Certification

  • CPR/First Aid
  • Baton Permit
  • OC/Pepper Spray Permit
  • P.O.S.T Certification (expired 08/21)
  • NASA Federal Arrest Authority
  • Secret Clearance 10/11/22

Timeline

Security Police Officer

NASA Jet Propulsion Laboratory
06.2022 - Current

Sales Specialist

Lowe's
04.2020 - 05.2022

Reciever/ Vitamins Clerk

Sprout's Farmers Market
11.2019 - 04.2020

Security Patrol Officer

California Coastal Patrol
08.2019 - 11.2019

Police Officer

Long Beach Police Department
02.2018 - 04.2019

Police Intern

Salina Police Department
08.2016 - 12.2016

Meat Clerk

Dillon's Grocery
09.2015 - 05.2016

Dietary Aide

Fountain Assisted Living
06.2015 - 08.2015

Sales Specialist

Home Depot
07.2013 - 08.2015

Sales Associate

Orchard Supply Hardware
10.2012 - 05.2013

Courtesy Clerk

Stater Bros.
11.2011 - 09.2012

Bachelor's of Arts - Communications

Kansas Wesleyan University

Associates of Arts - Liberal Arts And General Studies

Santiago Canyon College
  • CPR/First Aid
  • Baton Permit
  • OC/Pepper Spray Permit
  • P.O.S.T Certification (expired 08/21)
  • NASA Federal Arrest Authority
  • Secret Clearance 10/11/22
Sebastian Ramirez