Sebastian Rittig
Tucson,AZ
Summary
Personable Strategic Account Manager with proven success at building and maintaining long-term and profitable business relationships. Coordinates support, service and management resources and fulfills account performance requirements and customer expectations. Understands company products and services intimately and guides customers in applying ideal solutions to meet specific needs.
Overview
15
15
years of professional experience
Work History
Strategic Account Manager Railway & Off-Highway
ContiTech North America (USA)
01.2024 - Current
- Managed a portfolio of key accounts, ensuring high levels of client satisfaction and retention.
- Execution of strategic initiatives aimed at growing ContiTech's business with the Key Global Customers (Siemens, Hitachi, CAT, BobCat) and leverage the improved relationship and knowledge to grow market share
- Establishment of professional relationships with local key personnel in assigned customer accounts to support global customer approach in alignment EMEA and APAC region
- Served as the primary point of contact for all account-related matters, building trust with key decisionmakers.
- Providing monthly reporting on sales & marketing activities to ensure initiatives are met
- Continuous exchange with product development team in Germany to launch new products or promote modifications to existing products
- Frequent travels activity in the field visit global accounts and end-user sites.
Head of Industrial Sales Americas & KAM Railway Customers
ContiTech MSS INSO (USA)
01.2022 - 12.2023
- Ensuring and implementing the strategic sales / margin targets
- Budget and strategy planning with sales and segment management
- Cost Center planning and implementation
- Coordination of OE customer projects in the AG Industry
- Initiation of business development projects
- Acquisition of new customers / markets
- Observation of competitive activities and market trends
- Organization of trade fairs and customer events
- Responsible of the Americas market (coordination of concepts, establishment of new distribution networks, implementation of growth strategy)
- Creation of customer analysis and development of suitable measures to increase sales
- Professional and disciplinary leadership of the sales team in USA and MEX
- Help support the ContiTech-USA sales organization to promote new business.
Head of Industrial Sales Americas
ContiTech Airspring Systems (Mexico)
01.2018 - 12.2021
- Ensuring and implementing the strategic sales / margin targets
- Budget and strategy planning with sales and segment management
- Cost Center planning and implementation
- Coordination of OE customer projects in the AG Industry
- Initiation of business development projects
- Acquisition of new customers / markets
- Observation of competitive activities and market trends
- Organization of trade fairs and customer events
- Responsible of the Americas market (coordination of concepts, establishment of new distribution networks, implementation of growth strategy)
- Creation of customer analysis and development of suitable measures to increase sales
- Professional and disciplinary leadership of the sales team in USA / CAN.
Head of Sales & Marketing Railway Solutions
ContiTech Airspring Systems (Germany)
09.2016 - 12.2017
- Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
- Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
- Created the yearly sales budget and strategic planning on a global scale according to the segment and BU target setting
- Analysis of market, customer and competitor development to define CTRS strategic sales orientation
- Secured a global sales network to ensure exchange of information and experiences
- Negotiation of frame contracts and terms and conditions with Global Key Accounts
- Participation in CTRS global bidding team
- Ensured constant information exchange with Engineering and R&D teams
- Ensuring segment sales & marketing behavior to be in line with internal rules and regulations
- Ensuring global marketing presence through commercials, advertising and trade shows.
Head of Production Logistics
ContiTech Airspring Systems (Germany)
02.2015 - 08.2016
- Responsibility of internal production logistics and production material management
- Provision of all necessary raw-, auxiliary and operating materials
- Create, control and supervise production orders to ensure timely deliveries to customers
- Contribute to the development of new suppliers
- Functional and disciplinary management of employees of production logistics department
- Organize work processes and integrate new concepts to increase worldwide quality and efficiency
- Updating and monitoring all BOMs (Bill of Material), including all international production locations
- Create reports and statistics as basis for information and decision-making.
Sales Manager Mexico & LATAM
ContiTech Airspring Systems (Mexico)
10.2012 - 01.2015
- Execute national and international strategic expansion plan
- Evaluate viable international distribution partners -existing and potential
- Local support of Mexican production plants of Key Account Daimler Truck North America
- Support Credit management with all overdue & payment issues
- Effectively communicate key commercial plans and initiatives to distributors, providing training as needed
- Review and evaluate performance in achieving sales and execution objectives for each country that are clearly quantified, mutually agreed upon and effectively measured
- Maintain ongoing distributor contact to expedite resolution of marketplace/customer opportunities
- Conduct country market audits to assess the product position in the marketplace
- Efficiently manage Trade, Selling and T&E expenses within budget
- Monitor ongoing business trends to effectively forecast sales volumes for each distributor.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Project Manager Sales & Pricing
ContiTech Airspring Systems (Mexico)
08.2011 - 09.2012
- Assist Plant Manager with all Pricing and Sales Admin activities
- Development and implementation of sales strategies
- Expansion of current business and identification of new opportunities within the marketplace
- Development of competitive pricing structure
- Creation and maintenance of customer price lists and rebate agreements
- Coordination of marketing campaigns and trade shows
- SAP SD training for US sales team
- Coordination of customer EDI implementation projects.
Plant Controller
ContiTech Airspring Systems (Mexico)
08.2010 - 07.2011
- Responsible for all controlling and reporting activities for the AS plant SLP
- Control of manufacturing and inventory accounting
- Month end closing process
- Management of strategic planning, budgeting, and forecasting processes
- Reporting to management with daily, weekly and monthly strategic tools, monitors
- Creation and control of cost reduction initiatives, working capital management, and return on capital employed
- Revision and release of non-production material purchase orders
- Product costing and FIFO/LIFO valuation
- Fixed Asset Management.
Project Coordinator
ThyssenKrupp Mexinox SA de CV (Mexico)
03.2009 - 08.2010
- Coordination of all activities of SAP USA Project Team
- Project management for implementation of various SAP applications at Mexinox and Mexinox USA
- Prioritization of Project Activities
- Assistance to area managers and Key-Users
- Control of Project-progress and status
- Planning and execution of weekly Videoconference with all involved managers.
Education
Bachelor of Arts - International Business
University of Paderborn (GER)
Paderborn09.2007
Bachelor of Arts - Negocios Internacionales
Universidad Veracruzana (MEX)
Xalapa09.2006
School of Trade - Industrial Clerk -
Berufskolleg Witten (GER)
Witten02.2003
Skills
- Sales strategy development
- Sales operations management
- Relationship Building
- Team Collaboration
- Competitive Analysis
- Pipeline Management
Personal Information
Date of Birth: 08/26/79
Hobbies and Interests
- My family
- Traveling
- Classic Cars
- My Dogs
- Cooking
Languages
German
Native or Bilingual
English
Native or Bilingual
Spanish
Full Professional
French
Limited Working
Timeline
Strategic Account Manager Railway & Off-Highway
ContiTech North America (USA)
01.2024 - Current
Head of Industrial Sales Americas & KAM Railway Customers
ContiTech MSS INSO (USA)
01.2022 - 12.2023
Head of Industrial Sales Americas
ContiTech Airspring Systems (Mexico)
01.2018 - 12.2021
Head of Sales & Marketing Railway Solutions
ContiTech Airspring Systems (Germany)
09.2016 - 12.2017
Head of Production Logistics
ContiTech Airspring Systems (Germany)
02.2015 - 08.2016
Sales Manager Mexico & LATAM
ContiTech Airspring Systems (Mexico)
10.2012 - 01.2015
Project Manager Sales & Pricing
ContiTech Airspring Systems (Mexico)
08.2011 - 09.2012
Plant Controller
ContiTech Airspring Systems (Mexico)
08.2010 - 07.2011
Project Coordinator
ThyssenKrupp Mexinox SA de CV (Mexico)
03.2009 - 08.2010
Bachelor of Arts - International Business
University of Paderborn (GER)
Bachelor of Arts - Negocios Internacionales
Universidad Veracruzana (MEX)
School of Trade - Industrial Clerk -
Berufskolleg Witten (GER)
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