Sebastian Rivera
The Woodlands,TX
Summary
Results-driven manager and entrepreneur with a proven track record in leadership, operations, and customer service. Over three years of experience as a Chick-Fil-A Manager, leading teams, optimizing efficiency, and driving customer satisfaction. Founder of Sebastian’s Washing Services, handling all aspects of business operations, sales, and marketing. Gaining hands-on experience in the construction industry with J.D. Alan Homes, expanding expertise in project management and real estate. Bilingual in English and Spanish, skilled in problem-solving, process improvement, and team leadership. Ready to apply my diverse experience to a management role in construction business operations, sales, and real estate development.
Overview
4
4
years of professional experience
Work History
Builder Assistant
JD Alan Homes
07.2024 - Current
- Working in business operations, managing properties in transition for sale, and working on construction and completion of homes under development
- Improved project completion times by effectively coordinating with team members and performing assigned tasks.
Small Business Owner
Sebastian's Washing Services
06.2024 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Store Manager
Chick-Fil-A Augusta Woods and Kuykendahl
07.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
General Business And Management
Praxis
05-2025
High School Diploma -
Legacy Preparatory Christian Academy
The Woodlands05-2023
Skills
- Budgeting
- Project planning
- Operations Management
- Construction
- Pressure Washing
- Business Management
- Customer Service Management
- Process Efficiency
- Leadership
- Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Builder Assistant
JD Alan Homes
07.2024 - Current
Small Business Owner
Sebastian's Washing Services
06.2024 - Current
Store Manager
Chick-Fil-A Augusta Woods and Kuykendahl
07.2021 - Current
General Business And Management
Praxis
High School Diploma -
Legacy Preparatory Christian Academy
Similar Profiles
Ryan BordeauRyan Bordeau
Construction Manager at Christopher Alan HomesConstruction Manager at Christopher Alan Homes
ALAN SOIFERALAN SOIFER
Retail Store Owner at Alan James JewelersRetail Store Owner at Alan James Jewelers
Sophia PetersonSophia Peterson
Special Education Resource Paraprofessional at Justice Alan Page ElementarySpecial Education Resource Paraprofessional at Justice Alan Page Elementary