Dynamic and dedicated healthcare professional recognized for a strong work ethic, adaptability, and exceptional interpersonal skills. Expertise in sterile processing and infection prevention, with a proven track record in managing instrument sterilization while ensuring compliance with stringent hygiene standards. Committed to delivering outstanding customer service and creating positive, memorable experiences for every client. A reliable team player thriving in fast-paced environments, consistently prioritizing patient safety and quality care amidst changing priorities.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sterile Processing Technician
HCA Healthcare Inc.
Ocala, FL
08.2023 - Current
Managed sterilization processes for surgical instruments, ensuring compliance with industry standards.
Trained new staff on sterile processing protocols and safety procedures.
Conducted regular inspections of sterilization equipment to maintain operational efficiency.
Collaborated with surgical teams to ensure timely availability of sterile instruments for procedures.
Wrapped trays, instrument packs, and sets.
Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Recorded biologicals and test results.
Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
Verified and maintained proper documents and records for sterilization.
Cook
Piesanos Stone Fired Pizza
Ocala, FL
04.2022 - 08.2023
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Followed established procedures and requirements for safe food handling, storage and service.
Operated grills, fryers and broilers to cook items to quality guidelines.
Wrapped, dated and labeled food items in storage for safety and freshness.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Managed portion control using correct utensils during preparation and plating.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Used standardized recipes and other instructions to prepare food.
Maintained cleanliness and organization of kitchen areas to uphold food safety regulations.
Barista
Starbucks
Ocala, FL
06.2021 - 04.2022
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained calm demeanor during high-volume periods and special events.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Followed health, safety and sanitation guidelines to pass state inspections.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Supported highest standards of conduct and service to support company reputation.
Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Prepared and served hot or cold beverages.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Customer Service Associate
Walgreens
Ocala, FL
08.2020 - 06.2021
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Rolled out operational improvements and solutions to deliver top-notch customer service.
Performed needs analysis and presented options based on findings to help customers make decisions.
Relayed customer feedback to cross-functional teams to improve products and services.
Upheld quality control policies and procedures to increase customer satisfaction.
Maintained customer privacy and protected company operations by keeping information private and confidential.
Trained new hires on products and services, best practices and protocols to reduce process gaps.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
High School Diploma -
West Port High School
Ocala, FL
05-2020
Associate of Science - Surgical Services
College of Central Florida
Ocala, FL
05-2026
Skills
Steam sterilization
Decontaminating surgical instruments
Assembling case carts
Recording biologicals
Cutting and Slicing Techniques
Bulk Food Preparation
Delegating Work
PPE Compliance
Portion Control
Dish Preparation
Verbal and Written Communication
Proper Food Storage
Safe Food Handling
Product Rotations
Store Room and Walk-In Inspections
Quality Inspections
Kitchen Sanitation
Cleaning and Organization
Food Handlers Card
ServSafe Certified
Teamwork and Collaboration
Customer Service
Food Handlers Certification
Multitasking and Organization
Works Well Under Pressure
Certification
CST - Certified Surgical Technologist (In Progress)