Sebastian Rodriguez
Miami Lakes,FL
Summary
Dedicated and customer-focused Barista with a passion for delivering exceptional service and creating memorable experiences. Proven ability to thrive in a high-paced environment while maintaining accuracy in order preparation. Proficient at crafting a variety of coffee beverages to meet and exceed Starbucks' quality standards. Collaborative team player with excellent communication skills, seeking to contribute to a dynamic and customer-centric work environment.
Overview
2
2
years of professional experience
Work History
Host
Carrabas
Miami, FL
08.2022 - 02.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Contributed to team efforts by accomplishing related tasks as needed.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Cashier
Dunkin' Donuts
Hialeah, FL
06.2021 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Mater Lakes Academy
Ongoing - Nursing
Miami Dade College
Skills
- Work well under pressure
- Team Collaboration
- Customer Service
- Get along with others
- know how to manage my time well
Awards
When I was still attending high school me and my team won the district and regionals championships for both volleyball and cross country.
Languages
English
Native/ Bilingual
Spanish
Full Professional
Accomplishments
3.0 GPA
Advanced Placement and honors classes
Timeline
Host
Carrabas
08.2022 - 02.2023
Cashier
Dunkin' Donuts
06.2021 - 05.2022
High School Diploma -
Mater Lakes Academy
Ongoing - Nursing
Miami Dade College
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