Sebastian Ross
Central Islip,NY
Summary
To obtain a position with a progressive company utilizing my technical experience where responsibility may lead to further advancement.
Offering solid foundation in customer service and technical aptitude, eager to learn and develop in this environment. Brings willingness to quickly grasp new concepts and technical procedures, paired with proven ability to apply problem-solving skills. Ready to use and develop troubleshooting abilities and customer support expertise in [Desired Position] role.
Overview
1
1
year of professional experience
Work History
Support Technician
Dave & Buster's
10.2024 - Current
- Assisted users with troubleshooting hardware and software issues, providing timely resolutions.
- Conducted routine maintenance on support systems to ensure optimal performance.
- Documented technical procedures and user guides for internal reference and training.
Education
Computer Technician Networking Specialist Diploma -
HUNTER BUSINESS SCHOOL
01.2022
Skills
- Mobile Devices Hardware and Network Troubleshooting
- Networking Software Trouble Shooting
- Virtualization and Cloud Computing Operating Systems
- Security Operational Procedures
- Troubleshooting abilities
- Remote support
- Technical support
- Troubleshooting skills
- Software installation
- Network configuration
- Troubleshooting
Timeline
Support Technician
Dave & Buster's
10.2024 - Current
Computer Technician Networking Specialist Diploma -
HUNTER BUSINESS SCHOOL