Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sebastian Salcedo

El Paso

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Pizzahut
El Paso
02.2023 - Current
  • Supervised daily operations to ensure efficient restaurant workflow.
  • Trained and mentored team members on service standards and procedures.
  • Managed inventory levels and coordinated supply orders for optimal stock.
  • Implemented customer service strategies to enhance guest satisfaction.
  • Assisted in scheduling staff shifts for effective coverage during peak hours.
  • Conducted regular inspections to maintain cleanliness and safety standards.
  • Collaborated with management on promotional campaigns and product launches.
  • Resolved customer complaints promptly to uphold brand loyalty and trust.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.

Shift Manager

Pizzahuthawaii
El Paso
02.2021 - 01.2023
  • Trained new staff on service protocols and food safety standards.
  • Resolved customer complaints with effective communication and problem-solving skills.
  • Monitored staff performance and provided feedback for continuous improvement.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.

Education

High School Diploma -

Americas High School
El Paso, TX
06-2019

Skills

  • Inventory management
  • Customer service
  • Employee training
  • Shift scheduling
  • Cash handling
  • Team leadership

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Assistant Manager

Pizzahut
02.2023 - Current

Shift Manager

Pizzahuthawaii
02.2021 - 01.2023

High School Diploma -

Americas High School

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