Sebastian Sangio

• Guides businesses in optimizing their go-to market strategies with AI.
• Manages event troubleshooting and issue escalation to ensure seamless livestream execution.
• Conducts client training sessions in preparation for live events and recording events.
• Proficient in using Salesforce on an everyday basis.
• Possesses excellent troubleshooting, problem-solving and strategic thinking skills.
• Has excellent listening and communication skills, both verbal and written.
• Is well organized and able to provide dependable, high quality work.
• Has a sense of urgency to provide a rapid response to client requests.

• Showed strong leadership and problem-solving skills with success in training, coaching, and the development of team.
• Focused on the customer experience in fast paced, ever changing environment.
• Created an exclusive Dog Park and Bar experience by establishing personal relationships with clients.
• Upheld the company's image by ensuring consistent alignment with brand.
• Strategically delegated core responsibilities to team members to uphold cohesive and consistent brand identity throughout.
• Collaborated with Senior Leadership and Digital Marketing Teams to plan and execute successful events.
• Provided detailed daily reports for staff regarding client satisfaction and operations efficiency.
• Facilitated monthly team meetings to present performance metrics and deliver constructive feedback on Bar and Park operatives.
• Individually learned every staff members strengths and weaknesses to develop and motivate into a productive team.
• Managed customer email inquiries in a timely and courteous manner, prioritizing service excellence for existing, returning, and prospective clients.

• Recognized as an award-winning, trusted leader in inventory operations.
• Served as the primary point of contact for more than 100 U.S. embassies globally verifying proper allocation of equipment and the accuracy of operational datas statements.
• Managed and procured upwards of $1,000,000 worth of products to effectively carry out key mission objectives for The Department of Defense.
• Maintained positive open lines of communication for all units in network.
• Led the design and implementation of secure document retention systems for highly sensitive and classified materials for The Department of Defense and The Department of State.
• Implemented cost-saving initiatives, enhancing efficiency in transportation and storage.
• Oversaw disposal of obsolete and defunct equipment.
• Increased team productivity by leading cross training sessions on stock control, service request management, and Fiscal operations.
• Presented operational updates and process improvements to high-ranking officials, covering data entry accuracy, purchase agreements, customer relations, and warehouse inventory management.

Awards:

Navy and Marine Corps Achievement Medal from The Department of the Navy

• Achieved top performance in promoting CVS loyalty programs and services, consistently driving enrollment.
• Proven ability to meet and surpass sales objectives.
• Greeted customers upon arrival, providing a warm welcome reflecting brand image.
• Balanced multiple tasks simultaneously while always putting clients first in a fast-paced retail environment.
• Streamlined efficient check-in and check-out processes.
• Tailored individualized service experiences to best identify products that align with every clients specific needs.
• Maintained a clean and welcoming lobby area.
• Oversaw sales floor product presentation by replenishing merchandise, and updating pricing to reflect current promotions and inventory changes.
• Prepared high-quality merchandise displays, creating an attractive shopping experience for multi-department cross selling.
• Recognized for entrepreneurial, thoughtful, and innovative approaches to short and long-term visual marketing strategies.