Sebastian Sebastian
Seymour,IN
Summary
Dynamic and self-motivated professional with a proven track record at Culver's Restaurant, enhancing customer satisfaction through effective team collaboration and clear communication. Skilled in training and developing staff, while maintaining high standards of service and safety. Recognized for improving operational efficiency and fostering a culture of accountability.
Knowledgeable with robust background in training and developing team members. Successfully facilitated numerous training sessions, fostering improved performance and cohesion among crews. Demonstrated ability to streamline onboarding processes and enhance team productivity through effective communication and leadership.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Pet Supplies Plus Distribution
08.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Department Manager
Culver's Restaurant
07.2023 - 08.2024
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Crew Trainer
McDonald's Restaurant
06.2022 - 08.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Education
High School Diploma -
Seymour High School
Seymour, IN07.2024
Skills
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Clear communication
- Attention to detail
- Team collaboration
- Punctual and dependable
- Basic mathematics
- Safety training
Accomplishments
Employee of the month - McDonalds
Employee of the month 2x - Culver’s
Certification
Certified Bilingual in the state of Indiana - 2024
Timeline
Warehouse Worker
Pet Supplies Plus Distribution
08.2024 - Current
Department Manager
Culver's Restaurant
07.2023 - 08.2024
Crew Trainer
McDonald's Restaurant
06.2022 - 08.2023
High School Diploma -
Seymour High School
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