Sebastian Shaulis
Brunswick,GA
Summary
Operations Supervisor with 8+ years of experience coordinating complex workflows, cross-functional teams, and operational improvement initiatives in high-volume logistics environments. Experienced in resource allocation, risk mitigation, stakeholder communication, technical troubleshooting, and process optimization. Skilled at identifying operational bottlenecks, managing competing priorities, and supporting technology-enabled business processes. Expanding technical expertise in cloud computing and IT infrastructure.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Operations Supervisor
Wallenius Wilhelmsen Solutions
Brunswick, Georgia
05.2018 - Current
- Supported compliance with ISO 9001 quality management practices, ISO 45001 occupational health and safety principles, and applicable OSHA regulations to maintain safe and standardized production operations.
- Communicated with customers, drivers, and vendors during vehicle movement activities.
- Developed and implemented inventory tracking procedures to improve material availability, support production continuity, and minimize inventory-related disruptions, reducing processing times by 30%
- Led cross-functional operational meetings with 10+ employees to identify workflow bottlenecks, coordinate corrective actions, and align production teams on daily execution priorities.
- Installed and configured Windows laptops, desktops, and mobile devices for 100+ employees.
- Assisted users with Microsoft 365, email, and collaboration tools.
- Coordinated hardware replacements, software updates, and asset records.
- Developed and maintained user accounts, permissions, and access rights.
- Used ticketing systems to track help desk tickets through resolution.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Assisted customers with various technical issues via email, live chat, and phone.
- Participated in cross-functional teams to plan and execute special projects.
- Provided guidance on best practices for program management processes, including scope definition, risk identification, and mitigation strategies.
- Developed quality control procedures for organizational products and services.
- Wrote and developed SOPs for multiple customers
Education
High School Diploma -
Brunswick High School
Brunswick, GA05-2017
Some College (No Degree) - Computer Science
College of Coastal Georgia
Brunswick, GASkills
- Terminal operations
- Operational planning
- Operational budgeting
- Risk management
- Task prioritization
- Effective communication
- Program coordination
- Operations management
- Asset tracking
- Process mapping
- Root cause analysis
- Quality control
- Resource allocation
- Stakeholder management
- Risk identification and mitigation
Certification
- Cloud Digital Leader
- Microsoft Azure 900
Timeline
Operations Supervisor
Wallenius Wilhelmsen Solutions
05.2018 - Current
High School Diploma -
Brunswick High School
Some College (No Degree) - Computer Science
College of Coastal Georgia