Sebastian Solofa
Peoria,AZ
Summary
Detail-oriented healthcare professional with 10+ years of combined clinical, administrative, and patient access experience, including direct support inside the Operating Room and extensive background in insurance verification, claims accuracy, audits, and surgery scheduling. Strong understanding of surgical workflows, patient financial processes, and hospital revenue cycle operations. Proven ability to learn new systems quickly, lead teams, and support high-volume environments with accuracy and professionalism.
Overview
17
17
years of professional experience
Work History
Operating Room Assistant
HonorHealth
02.2023 - Current
- Provide direct support within the Operating Room, including assisting with surgical cases, preparing rooms, retrieving specimens, and ensuring proper case turnover.
- Maintain accurate documentation and follow surgical protocols to support surgeons, anesthesiologists, and clinical staff.
- Coordinate workflow between departments to ensure efficient case progression and minimize delays.
- Apply knowledge of surgical terminology and procedures to anticipate team needs and maintain OR readiness.
Senior Lead Patient Access
Banner Health
08.2021 - 02.2023
- Supervised a team of 6–10 staff within Main Admitting to ensure accuracy in registration, insurance verification, and financial clearance.
- Oversaw insurance claims, benefits checks, payments, and audit completion to reduce errors and improve revenue integrity.
- Provided coaching and support to staff to meet performance, compliance, and accuracy standards.
- Collaborated closely with supervisors and clinical departments to streamline patient flow and resolve claim-related discrepancies.
Patient Access Representative
Legacy Emanuel Hospital
05.2014 - 03.2021
- Managed patient registration, documentation, and intake processes for multiple departments including surgical services.
- Performed insurance verification, prior authorizations, and collection of financial information.
- Scheduled surgeries and coordinated with OR teams to ensure accurate case preparation and patient readiness.
- Assisted patients with understanding financial obligations and navigating hospital procedures.
Marketing Administrator
Concept Entertainment Group
01.2009 - 06.2014
- Supported business development and operational leadership across multiple locations.
- Managed administrative workflows, project coordination, and revenue-focused initiatives.
Education
Diploma - undefined
Heritage High School
Nursing / Medical Studies
Concorde College
01.2021
Certified Medical Assistant Program
Charter College
01.2017
Skills
- Oversaw integration of EMR/EHR systems to streamline healthcare operations and improve data accessibility
- Utilized patient access software to facilitate efficient patient registration and improve operational workflows
- Oversaw billing operations and insurance claim processes to enhance efficiency Coordinated with cross-functional teams to streamline workflows and improve service delivery Led initiatives to optimize billing accuracy and reduce processing times
- Oversaw the implementation of Microsoft Office applications to enhance team productivity Guided colleagues in leveraging advanced features of Word and Excel for improved document management Facilitated training sessions on Office tools to elevate overall team efficiency
- Performed accurate data entry to support efficient information management
- Managed accounts receivable support functions to maintain financial accuracy and integrity
- Utilized surgical terminology to ensure precision in patient documentation and care protocols
Languages
English – Proficient
Samoan – Proficient
Core Competencies
- Surgical Workflow Support
- Patient Access & Registration
- Surgery Scheduling
- Insurance Verification & Claims Review
- Revenue Cycle Foundations
- EMR/EHR Systems
- Accounts Receivable Support
- Team Leadership & Training
- OR Turnover & Case Preparation
- Specimen Handling & Blood Product Retrieval
- Audits & Compliance
- Strong Communication & Customer Service
Timeline
Operating Room Assistant
HonorHealth
02.2023 - Current
Senior Lead Patient Access
Banner Health
08.2021 - 02.2023
Patient Access Representative
Legacy Emanuel Hospital
05.2014 - 03.2021
Marketing Administrator
Concept Entertainment Group
01.2009 - 06.2014
Diploma - undefined
Heritage High School
Nursing / Medical Studies
Concorde College
Certified Medical Assistant Program
Charter College