Sebastian Stepper
Spring,USA
Summary
Results-driven Maintenance Professional with expertise in repairs and work order management. Skilled in fostering collaborative relationships that enhance customer satisfaction and operational efficiency. Bilingual communicator focused on maintaining high operational standards. Committed to delivering innovative solutions that boost team performance and ensure compliance.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
LEAD MAINTENANCE
BC Services Dunia Castro (832)364-1855 (Manager)
Houston, Texas
02.2024 - Current
- Executed repairs and managed the completion of work orders efficiently.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
- Identified the needs of customers promptly and efficiently.
- Assisted with customer requests, and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives, and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Oversaw vendor and supply management to ensure the timely availability of resources.
- Trained new employees and assisted in preparing properties for rental.
- Managed maintenance of pool equipment, building flooring, electrical, and plumbing tasks.
LEAD MAINTENANCE
PARK 45 APARTMENTS
Spring, TX
09.2019 - 01.2024
- Oversaw all property repairs, including flooring, electrical systems, and plumbing.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed maintenance of pool facilities and conducted necessary equipment repairs.
MAINTENANCE MANAGER
LA FITNESS
Spring, TX
07.2017 - 08.2019
- Oversaw the maintenance of the building and equipment, ensuring operational readiness and safety standards.
- Managed daily facility operations and maintenance tasks for fitness centers.
- Developed and implemented preventive maintenance schedules for gym equipment.
- Supervised maintenance staff to ensure the timely completion of repair requests.
- Inspected facilities regularly to identify safety hazards and maintenance needs.
- Ensured compliance with health and safety regulations throughout the facility.
- Coordinated with vendors for servicing and repairs of specialized fitness machinery.
- Trained team members on best practices for equipment upkeep and safety standards.
Education
GED -
El Rancho High School
Pico Rivera, CA12-2007
Skills
- Equipment maintenance
- Preventive maintenance
- Technical troubleshooting
- Facility management
- Troubleshooting
- Safety compliance
- Safety equipment handling
- Work order completion
- Vertical transportation understanding
- On-site availability
- Team leadership
- Staff training
- Problem solving
- Effective communication
- Teamwork and collaboration
- Conflict resolution
- Dependable and responsible
- Attention to detail
- High-pressure performance
- Customer relationship management
- Client and coworker relations
- Database management
- Environmental safety training
- Bilingual communication
- Organizational skills
- Client and coworker relations
Availability
Fully authorized to work in this country and understand all company policies and procedures.
Languages
Spanish
Professional
English
Professional
Certification
• HVAC
Timeline
LEAD MAINTENANCE
BC Services Dunia Castro (832)364-1855 (Manager)
02.2024 - Current
LEAD MAINTENANCE
PARK 45 APARTMENTS
09.2019 - 01.2024
MAINTENANCE MANAGER
LA FITNESS
07.2017 - 08.2019
GED -
El Rancho High School