Sebastian Tomala
Summary
Highly skilled and results-driven project manager with 4+ years of experience in overseeing and delivering successful programs across various industries. Proven track record in planning, executing, and leading cross-functional teams to achieve program objectives. Strong expertise in resource management, risk assessments and mitigation, and account management. Committed to driving continuous improvement delivering high-quality and creative solutions while cultivating strong client relationships.
Overview
7
7
years of professional experience
Work History
Software Program Manager
Advantexe Learning Solutions
06.2022 - Current
- Led client interactions as the primary point of contact in a SaaS organization, facilitating seamless communication and collaboration between internal teams (developers, business analysts, and C-suite)
- Ensured the successful delivery of quality products and deliveries while prioritizing strong, enduring client relationships
- Managed key client accounts, ensuring high satisfaction by organizing and leading subject matter expert meetings to identify and address their needs
- This strategic approach contributed to a notable 28% increase in account revenue while collaborating with over 10 Fortune 1000 organizations
- Created and designed wireframes, workflows, and implemented A/B testing and user research to continually refine user experience with developing products.
Associate Project Manager
Health Care District of Palm Beach County
06.2020 - 06.2022
- Conceptualized and executed annual KPI-supported initiative to increase revision of organization policies and procedures, reducing revision interval by as much as 78%, requiring participation of over 85% of leadership
- Led cross-functional teams from project inception to successful ERP system implementation, ensuring seamless integration
- Implemented rigorous quality control measures, including testing protocols and user acceptance testing, while managing change requests to align with project goals, budget, and timelines
- Led as the subject matter expert, application analyst, and administrator for the organization's policy management application, collaborating with management at all levels in a 1,000+ member organization
- Demonstrated composure and adept problem-solving in navigating challenges such as regulatory and compliance changes, onboarding integration, and interpersonal conflicts.
Project Support Specialist
Paul Davis Restoration
05.2017 - 12.2019
- Collaborated with the project manager in planning, building deliverables, directing the work, and project closure for 16 projects in the residential and commercial construction environments
- Coordinate subcontractor resources and procure materials, permits, and inspections to ensure construction and carpentry projects are completed on time and to high standards.
Education
Bachelor of Arts (B.A.) - Chemical Commerce – Chemistry and Business Administration -
Mercer University
05.2021
Bachelor of Arts (B.A.) – Spanish Language & Literature -
Mercer University
05.2021
Skills
- Revenue Growth
- Quality Assurance
- Strategic Planning
- Cross-Functional Team Leadership
- Stakeholder Communications
- Relationship Building
- Project Lifecycle
- Resource Management
- Vendor Relationship Management
- Enterprise Resource Planning
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Japanese
Elementary
Affiliations
- Cycling
- Ceramics
- Rock-climbing
- Soccer
References
References available upon request.
Timeline
Software Program Manager
Advantexe Learning Solutions
06.2022 - Current
Associate Project Manager
Health Care District of Palm Beach County
06.2020 - 06.2022
Project Support Specialist
Paul Davis Restoration
05.2017 - 12.2019
Bachelor of Arts (B.A.) - Chemical Commerce – Chemistry and Business Administration -
Mercer University
Bachelor of Arts (B.A.) – Spanish Language & Literature -
Mercer University
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