Sebastian Trujillo
Hayward,CA
Summary
Dedicated and driven technical professional well-versed in troubleshooting, related wiring, components and use. Skilled at reading technical documentation and handling service calls independently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Install Technician
RTI Systems
Newark, CA
05.2021 - Current
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
- Educated customers about system upkeep and operations.
- Assisted in training new install technicians on company procedures, equipment handling techniques, and troubleshooting methods to enhance overall team performance.
- Delivered high-quality installations that resulted in repeat business from satisfied customers.
- Enhanced client trust and confidence through clear communication, explanation of services, and addressing any concerns promptly.
- Installed cameras and solar stations
- Maintained schedule of up to 3 appointment per day.
Manny's Foot Express
MANUEL
Hayward Ca
04.2018 - 05.2021
- Ability to use desktop computer system
- Collect and analyze feedback after completing customer inquiries.
- Work collaboratively with teammates to fix customer problems efficiently as possible.
- Report customer criticism and escalate issues when necessary to avoid potential commotions or customer dissatisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Mt. Eden High School
Hayward, CA06.2018
Certification - Electrician Apprentice.
Eden Area Regionl Occupational Program Center
Hayward, CA06.2020
Skills
- Electrical and mechanical schematics
- Wiring layouts
- Residential construction
- System modification
- Commercial and residential wiring
- Electrical troubleshooting
- Blueprints and schematics
- State and local codes
- OSHA Standards
- Electrical systems
- Construction support
- Electrical repair
- Safety and compliance
- Troubleshooting skills
- Hand and power tools
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Graduated Eden Area ROP Trade school
- Certified Electrical Training
Certification
- CST - Certified Electrical Training
- Electrical Theory
- Basic Motor Controls
- Conduit Bending and Wire Pulling
- Understanding the National Electric Code
- General Electrical Wiring
- General Electrician Studies
Languages
Spanish
Native or Bilingual
Timeline
Install Technician
RTI Systems
05.2021 - Current
Manny's Foot Express
MANUEL
04.2018 - 05.2021
High School Diploma -
Mt. Eden High School
Certification - Electrician Apprentice.
Eden Area Regionl Occupational Program Center