Sebastian Urrutia Gacitua
The Bronx,NY
Summary
Dynamic and reliable professional with experience at Funny Pets, excelling in personalized dog care and enhancing customer satisfaction through effective communication. Bilingual in Spanish and English, I bring flexibility and an easy-going attitude, ensuring a positive environment while training staff and maintaining high standards of service.
Overview
4
4
years of professional experience
Work History
Dog Walker
Funny Pets`
01.2023 - Current
- Supervised daily dog walking schedules, ensuring timely and safe outings for various breeds.
- Developed personalized care plans for dogs based on individual needs and behaviors.
- Trained new staff on best practices for dog handling and safety protocols.
- Enhanced customer satisfaction by maintaining clear communication with pet owners regarding their pets' activities.
Dishwasher
Milk Bar
01.2023 - 11.2023
- Operated dishwashing equipment to ensure cleanliness and sanitation of kitchenware.
- Maintained organized workspace by sorting and storing dishes efficiently.
- Assisted kitchen staff in preparing utensils and supplies for the baking at the kitchen.
- Monitored inventory levels of cleaning supplies, ensuring timely replenishment.
Restaurant Waiter
Beija Flor
06.2022 - 06.2023
- Managed table assignments and coordinated with kitchen staff for timely meal delivery.
- Assisted in training new waitstaff on restaurant protocols and service standards.
- Maintained cleanliness and organization of dining area to ensure customer satisfaction.
- Upsold menu items to increase overall sales and promote special offerings.
- Help at the bar if it was needed
Cleaner
Imperial Cleaning
02.2022 - 06.2023
- Maintained cleanliness and sanitation standards across multiple facilities.
- Operated cleaning equipment including vacuums, floor scrubbers, and pressure washers.
- Followed safety protocols to ensure a safe working environment for staff and clients.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
Skills
- Active Listening
- Reliability and punctuality
- Flexibility
- Easy going attitude
- Fluent Spanish and English
- Intermediate Portuguese
- Excellent communication
Timeline
Dog Walker
Funny Pets`
01.2023 - Current
Dishwasher
Milk Bar
01.2023 - 11.2023
Restaurant Waiter
Beija Flor
06.2022 - 06.2023
Cleaner
Imperial Cleaning
02.2022 - 06.2023