Sebastian Valcarcel
New York,NY
Summary
Experienced with maintaining organized and efficient team operations. Focus on teamwork and adaptability to achieve short and long term goals. Strong eye for detail and communication skills to enhance customer experience.
Overview
5
5
years of professional experience
Work History
Floor Captain
Gurume
12.2023 - Current
- Oversaw daily operations to ensure efficient workflow and high-quality service standards.
- Trained new staff on operational procedures and customer service best practices.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Created and maintained detailed reports of daily, weekly and monthly operations.
Cafeteria Worker
Gap Inc. Corporate Headquarters
05.2023 - 08.2024
- Prepared and served meals, ensuring adherence to food safety standards.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Engaged with customers to address dietary needs and preferences effectively.
Lead Line Cook
Mokbar
06.2020 - 11.2021
- Supervised kitchen operations to ensure timely and high-quality meal preparation.
- Coordinated inventory management, ensuring optimal stock levels of ingredients and supplies.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Bachelor of Arts - Psychology
City College of New York
New York (City), NY05-2017
Skills
- Health and safety
- Team management
- Staff scheduling
- Upselling strategies
- Customer service
- Adaptability
Timeline
Floor Captain
Gurume
12.2023 - Current
Cafeteria Worker
Gap Inc. Corporate Headquarters
05.2023 - 08.2024
Lead Line Cook
Mokbar
06.2020 - 11.2021
Bachelor of Arts - Psychology
City College of New York