Sebastian Ventura
Santa Rosa,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Experience
Nordstrom Rack
08.2023 - Current
- Worked closely with management to implement store policies consistently, leading to enhanced operational efficiency.
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
- Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations on the sales floor.
- Supported team members in maintaining a clean, organized, and visually appealing sales floor for optimal shopping experiences.
- Handled returns or exchanges efficiently while adhering strictly to company guidelines and procedures.
Guest Advocate
Target
06.2022 - 08.2022
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Education
Bachelor of Science - Electrical Engineering
Sonoma State University
Rohnert Park, CA05-2027
Skills
- Electrical engineering concepts
- Advanced calculus
- Time management
- Bilingual in spanish and english
- Cash handling expertise
- Cash register operation
- Physics calculations
Timeline
Sales Experience
Nordstrom Rack
08.2023 - Current
Guest Advocate
Target
06.2022 - 08.2022
Bachelor of Science - Electrical Engineering
Sonoma State University
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