Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Strunk

Jeffersonville,IN

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

2
2
years of professional experience

Work History

Cashier (Service Champion)

Taco Bell KFC
02.2025 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Reduced processing errors by meticulously following transaction procedures.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Greeted customers, answered questions and took orders.
  • Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
  • Maintained counter areas in neat and clean fashion.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Cashier (Service Champion)

Taco Bell KFC
06.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Reduced processing errors by meticulously following transaction procedures.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Promoted a positive atmosphere through friendly interactions with customers and coworkers.
  • Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
  • Greeted customers, answered questions and took orders.
  • Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
  • Maintained counter areas in neat and clean fashion.
  • Input food and drink orders into system, documented special requests and processed payments.
  • Streamlined order processing by utilizing effective communication skills with kitchen staff.
  • Boosted store cleanliness and organization with thorough daily maintenance routines.
  • Maintained accurate cash handling and transaction records, ensuring financial integrity.
  • Increased repeat business by establishing rapport with regular customers.
  • Streamlined drive-thru service speed, leading to increased customer throughput.
  • Accurately operated cash register to process customer payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

CSA (Manager Over Maintanence & Janitorial)

CRUNCH FITNESS Middletown
01.2024 - 08.2024
  • Assisted customers with inquiries, providing solutions to improve satisfaction.
  • Handled customer issues efficiently to resolve concerns quickly.
  • Improved service quality by addressing customer complaints effectively.
  • Delivered friendly and professional service, enhancing customer experiences.
  • Utilized problem-solving skills to address customer concerns effectively.
  • Collaborated with colleagues to ensure seamless service.
  • Participated in team meetings to discuss ways to improve service quality.
  • Achieved positive feedback from customers by maintaining a helpful attitude.
  • Assisted in developing strategies to enhance customer satisfaction.
  • Improved customer retention by developing rapport with regular clients.
  • Coordinated with team to handle high volumes of customer requests.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Maintained a clean and organized store environment for optimal customer experience.
  • Balanced multiple priorities during peak times while maintaining composure under pressure situations.
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
  • Resolved escalated customer complaints professionally and efficiently, restoring client confidence in the brand.
  • Handled cash transactions accurately while adhering to company security protocols for loss prevention measures.
  • Participated in visual merchandising efforts, creating appealing displays that showcased products effectively.
  • Demonstrated safe practices and procedures in store by adhering to company standards.
  • Maintained clean and organized work environment to maintain customer safety.
  • Analyzed customer feedback to identify areas for improvement.
  • Delivered prompt service to prioritize customer needs.
  • Cross-trained and provided backup support for organizational leadership.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Sought ways to improve processes and services provided.
  • Managed timely and effective replacement of damaged or missing products.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Floor Installer

Carpet Mart- Louisville
06.2023 - 03.2024
  • Delivered exceptional craftsmanship by utilizing specialized tools and techniques for various flooring materials.
  • Enhanced customer satisfaction by providing efficient and precise floor installation services.
  • Upheld high-quality standards by routinely inspecting installed floors for any imperfections or necessary adjustments..
  • Maintained a clean and organized workspace throughout each job site to minimize disruptions to the client''s property or daily routines.
  • Troubleshot complex installation issues under tight deadlines, ensuring minimal disruption to client schedules.
  • Provided comprehensive maintenance advice to customers post-installation, extending the lifespan of their new floors.
  • Efficiently managed multiple projects simultaneously while maintaining strict deadlines and quality control measures.
  • Assisted clients with material selection, offering expert advice on the best options based on their preferences and budget constraints.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Conducted thorough site evaluations for accurate measurements, resulting in seamless installations.
  • Spread adhesive cement over floor to prevent board joint wearing.
  • Continuously improved skills through attending professional workshops and staying updated on industry trends.
  • Demonstrated flexibility by adapting to unforeseen challenges and modifying installation plans as needed, ensuring project success.
  • Ensured compliance with safety regulations during all phases of installation, minimizing workplace hazards.
  • Collaborated with clients to determine specific flooring needs, ensuring a personalized and satisfactory outcome.
  • Reduced project completion time by streamlining the installation process and effectively managing resources.
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Operated hand tools and machines to cut material and achieve proper fit around obstructions.
  • Installed sheeting on floor surfaces, applying adhesive, and rolling with Type tool to form smoothest finish.
  • Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
  • Formed tight and secure joints by removing excess materials and connecting individual pieces.
  • Recorded measurements and devised plans to match installation specifications.
  • Worked with different adhesives to join foundation, flooring, and wall materials.
  • Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.

Education

GED - General Education Diploma

Somerset Community College - Clinton Center
Albany, KY
07.2009

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Payment processing
  • Cash handling expertise
  • Product restocking
  • Product knowledge
  • Merchandise restocking
  • Cash drawer balancing
  • Payment collection
  • Guest inquiries
  • Attention to detail
  • Currency counting
  • Order packaging
  • Retail merchandising
  • Product recommendations
  • Drawer balancing
  • Point of sale operation
  • Order verification
  • Fraud prevention awareness
  • Multitasking and organization
  • Clear communication
  • Empathy and patience
  • Inventory restocking
  • Training and onboarding
  • Credit card processing
  • Basic math
  • Visual merchandising
  • Upselling techniques
  • Gift card handling
  • Promotions and discounts
  • Scanner operations
  • Checkout monitoring
  • Online orders preparation
  • Dependability and reliability
  • Hospitality and accommodation
  • Credit and cash transactions
  • Ordering and stocking
  • Problem-solving
  • Honest and dependable

Timeline

Cashier (Service Champion)

Taco Bell KFC
02.2025 - 03.2025

Cashier (Service Champion)

Taco Bell KFC
06.2024 - 08.2024

CSA (Manager Over Maintanence & Janitorial)

CRUNCH FITNESS Middletown
01.2024 - 08.2024

Floor Installer

Carpet Mart- Louisville
06.2023 - 03.2024

GED - General Education Diploma

Somerset Community College - Clinton Center

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Jonathan Strunk