Sebastian Wigg III
Warren
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
5
5
years of professional experience
Work History
Team Leader
Fisher Dynamics
01.2023 - Current
- Work well in a team setting, providing support and guidance.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Supervise team members to confirm compliance with set procedures and quality requirements.
- Monitor team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Conduct training and mentor team members to promote productivity, accuracy, and commitment to friendly service.
Key Holder Supervisor
Footlocker INC
03.2019 - Current
- Improve customer service by projecting friendly and knowledgeable attitude.
- Update store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Handle escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Train new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Enhance store sales by implementing effective visual merchandising strategies and product placement.
- Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Trainer
Target
10.2021 - 02.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Custodian
GDI Integrated Facility Services
02.2021 - 10.2022
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Education
Associate of Arts - Business Administration And Management
Wayne County Community College District
Detroit, MI05.2026
High School Diploma -
Eaton Academy
Harper Woods, MI06.2014
Skills
- Teamwork and Collaboration
- Attention to Detail
- Staff Training
- Daily workflow improvement
- Problem-Solving
Timeline
Team Leader
Fisher Dynamics
01.2023 - Current
Trainer
Target
10.2021 - 02.2023
Custodian
GDI Integrated Facility Services
02.2021 - 10.2022
Key Holder Supervisor
Footlocker INC
03.2019 - Current
Associate of Arts - Business Administration And Management
Wayne County Community College District
High School Diploma -
Eaton Academy
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