Sebastian Wurst
Evans,CO
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Offering solid foundation in analytical thinking and technical problem-solving, eager to learn and grow within business analysis environment. Brings aptitude for data interpretation and process optimization, leveraging technical skills in SQL and data visualization tools. Ready to use and develop analytical capabilities and technical expertise in Senior Business Analyst role.
Overview
10
10
years of professional experience
Work History
Senior Application Engineer
Rocket Mortgage
05.2023 - Current
- Drove continuous improvement by proactively identifying areas for process refinement and implementing new tools or techniques as needed.
- Collaborated with cross-functional teams to design and implement innovative software solutions for client needs.
- Conducted thorough root cause analysis on reported issues, resulting in prompt resolution of critical bugs.
- Managed the full software development lifecycle, ensuring timely delivery of high-quality products for clients.
- Enhanced end-user experience by incorporating feedback into application design and functionality improvements.
- Consistently met project deadlines through effective time management strategies and clear communication with stakeholders.
- Improved application performance by identifying and resolving bottlenecks in software systems.
- Mentored junior developers by providing constructive feedback during code reviews, fostering personal growth and professional development within the team.
- Performed unit and comprehensive testing to drive functional and technical deliverables.
- Analyzed and developed technical solutions to meet business requirements.
- Championed continued education among teammates by sharing industry trends and new technologies during team meetings or informal discussions.
Business Analyst
Quicken Loans (Rocket Mortgage)
10.2017 - 05.2023
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Working in an Agile environment
- Performing thorough testing on new changes in lower environments
Business Development - Program Manager
Quicken Loans
01.2016 - 10.2017
- Developed and evaluated solution options to build consensus and drive quality solutions.
- Led development teams in building system, data and application-level interfaces and functional relationships.
- Managed complex multi-year projects from inception to completion while maintaining a keen focus on timelines, budgets, quality standards, compliance requirements.
- Spearheaded cross-functional team collaboration, resulting in improved communication and timely project delivery.
- Revamped outdated processes through modernization efforts that led to increased efficiency across all aspects of the organization''s development programs.
- Mentored junior staff members in program management best practices, fostering a supportive and collaborative work environment that promoted professional growth.
Business Development - Client Services Specialist
Quicken Loans
04.2015 - 01.2016
- Worked internally with Mortgage Bankers and Communications Specialists to ensure relocation credits
- Ensured real estate agents received a VIP experience
- Worked closely with external Relocation partners in order to ensure successful partnerships on both ends
Education
Bachelor of Science - Information Technology
Purdue University Global
West Lafayette, IN10-2023
Grand Circus After-Hours C# .NET Bootcamp -
Grand Circus
Detroit, MI03.2019
Associates Degree - Business Administration
Valencia College
Orlando, FL01.2010
Skills
- C#
- Visio
- Kanban/Agile Workflow
- SQL Server
- InRule (IrAuthor)
- Quality assurance
- Systems documentation
- Applications development
Languages
Spanish
Native or Bilingual
Timeline
Senior Application Engineer
Rocket Mortgage
05.2023 - Current
Business Analyst
Quicken Loans (Rocket Mortgage)
10.2017 - 05.2023
Business Development - Program Manager
Quicken Loans
01.2016 - 10.2017
Business Development - Client Services Specialist
Quicken Loans
04.2015 - 01.2016
Associates Degree - Business Administration
Valencia College
Bachelor of Science - Information Technology
Purdue University Global
Grand Circus After-Hours C# .NET Bootcamp -
Grand Circus
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