Sebastian Yepes
Orlando,FL
Summary
Seasoned Team Captain offering strong leadership skills honed in high-pressure environments. Demonstrated ability to coordinate team efforts, facilitate communication, and motivate individuals towards common goals. Proven history of fostering teamwork and collaboration for successful project completion.
Overview
2
2
years of professional experience
Work History
Food and Beverage Team Captain
Universal Studios
Orlando, FL
08.2023 - 08.2025
- Cross-trained as a Stocker, Quick Service Representative, Cook, Vendor, and Cash Coordinator/Team Captain.
- Prepared, cooked, and presented menu items to Universal's quality and portion standards, while maintaining strict adherence to HACCP and sanitation guidelines.
- Delivered fast, friendly, and efficient guest service across quick service, food carts, and venue operations, taking orders, processing payments, and addressing guest inquiries.
- Operated POS systems, handled cash transactions accurately, reconciled drawers, and assisted with deposits and safe management as a Cash Coordinator.
- Trained and coached team members on cash handling procedures, POS operation, and food service standards to ensure operational consistency.
- Stocked, rotated, and organized inventory across venues, storage rooms, and carts, ensuring freshness, availability, and compliance with safety standards.
- Maintained clean and organized workstations, dining areas, and carts, following Universal Orlando’s health, safety, and sanitation policies.
- Assisted with restocking, setup, and breakdown of food stations, supporting smooth operations during peak hours and high-volume events.
- Collaborated with team members and supervisors to maintain workflow efficiency, provide excellent guest experiences, and meet daily operational goals.
- Adapted quickly to fast-paced, high-volume environments, demonstrating versatility across cooking, front-of-house service, vending, and stock management roles.
Grocery Clerk
Publix
Orlando, FL
08.2023 - 03.2024
- Assisted customers with locating items in the store, answered questions about products and prices.
- Stocked shelves, rotated merchandise and ensured product freshness.
- Performed opening and closing duties such as setting up displays and restocking items.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Monitored expiration dates on food products to ensure quality control measures were met.
- Set up displays for seasonal promotions or events in accordance with company guidelines.
- Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Education
Associate of Arts - Business
Valencia College
Orlando, FL05-2026
High School Diploma -
The First Academy
Orlando, FL05.2023
Skills
- Interpersonal skills
- Flexible schedule
- Dependability and trustworthiness
- Computer proficiency
- Leadership and supervision
- Relationship management
- Active listening
- Critical thinking
- Planning and organization
- Team management
- Organizational abilities
- First aid and CPR certification
- Fluency in Spanish
- Team building
- Strong work ethic
- Positive attitude
- Basic mathematics
- Cash handling expertise
- Customer service excellence
- Team leadership skills
- Point of sale operations
- Training and coaching expertise
- Cross-functional collaboration
- Influencing skills
- Problem-solving capabilities
- Physical stamina
Languages
Spanish
Professional
Accomplishments
- Employee Of The Month at North Carts(October 2023, Universal)
References
References available upon request.
Timeline
Food and Beverage Team Captain
Universal Studios
08.2023 - 08.2025
Grocery Clerk
Publix
08.2023 - 03.2024
Associate of Arts - Business
Valencia College
High School Diploma -
The First Academy
Similar Profiles
Humberto D GarciaHumberto D Garcia
Attractions & Operation at Universal StudiosAttractions & Operation at Universal Studios
Alexandra FombrunAlexandra Fombrun
Custodian at Universal StudiosCustodian at Universal Studios
JENNIFER RESHJENNIFER RESH
Vacation Planner at Universal StudiosVacation Planner at Universal Studios
Maurice ElderMaurice Elder
Ride and Show Mechanic at Universal StudiosRide and Show Mechanic at Universal Studios
Isaiah RenaudIsaiah Renaud
Sales Expert at T-MobileSales Expert at T-Mobile