Sebastian J. Fong
Everett,MA
Summary
Versatile and dynamic professional with a proven track record at SkyZone Entertainment, excelling in customer satisfaction and innovative problem-solving. Demonstrated adaptability and bilingual communication skills during an enriching internship with the Everett Police Department. Specializes in fostering safety and supervision while enhancing team performance through exceptional multitasking and communication abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Court Monitor
SkyZone Entertainment
Everett, MA
04.2024 - 06.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Intern
Everett Police Department
Everett, MA
08.2023 - 06.2024
- Observed routine patrol operations with officers in order to gain experience and understanding of police procedures.
- Monitored local media outlets for any relevant news about criminal activity.
- Translated documents from English to Spanish, including legal contracts and medical records.
Education
High School Diploma -
Everett Senior High School
Everett, MA06-2024
Some College (No Degree) - Criminal Justice
Fisher College
Boston, MASkills
- Flexibility
- Adaptability
- Multitasking
- Customer Service
- Communication
- Youth Mentoring
- Safety and supervision
- Language development
- Group leadership
- Professionalism
- Reliability
- Bilingual communication
Accomplishments
- Seal of biliteracy
- Everett police superior officers award/scholarship
Languages
Spanish
Native/ Bilingual
Affiliations
- varsity baseball
- crosscountry
- AP course work
Certification
- seal of biliteracy
Timeline
Court Monitor
SkyZone Entertainment
04.2024 - 06.2024
Intern
Everett Police Department
08.2023 - 06.2024
- seal of biliteracy
High School Diploma -
Everett Senior High School
Some College (No Degree) - Criminal Justice
Fisher College
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