Sebastian Gonzalez
Miami,FL
Summary
Driven professional with a proven track record at JSM Property Management, enhancing team productivity and managing efficient communication channels. Excelled in customer relations and office administration, significantly improving access to critical information. Skilled in Microsoft Word and database entry, adept at fostering client relationships and streamlining processes for optimal operational efficiency. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
JSM Property Management
02.2024 - 09.2024
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Sales Associate
Peters Plumbing
08.2023 - 02.2024
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Provided exceptional customer service by addressing inquiries both in-person and over the phone, guiding clients towards suitable solutions for their plumbing needs.
- Supported colleagues during busy periods by stepping into various roles as needed, ensuring smooth operations across the entire store.
Personal Assistant
Michelle Ramirez
01.2021 - 07.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Associate of Arts -
Miami Dade College
Miami, FL06.2025
High School Diploma -
Killian
Miami 06.2019
Skills
- Customer Service
- Appointment Scheduling
- Invoice Processing
- Computer Skills
- Office Administration
- Microsoft Word
- Filing
- Customer Relations
- Database entry
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
JSM Property Management
02.2024 - 09.2024
Sales Associate
Peters Plumbing
08.2023 - 02.2024
Personal Assistant
Michelle Ramirez
01.2021 - 07.2023
Associate of Arts -
Miami Dade College
High School Diploma -
Killian
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