Sebastian Martinez
Orlando
Summary
Experienced second-year Commercial Pilot student at Buiqui Aerospace with a background in aviation and customer service. Former flight attendant with over 13 years of experience in the restaurant industry, specializing in providing exceptional customer service. Passionate about delivering high-quality service and ensuring a positive experience for all passengers. Dedicated to furthering career in the aviation industry and expanding skills in customer service.
Overview
7
7
years of professional experience
Work History
CSR Supervisor FOGO DE CHAO
Fogo De Chao Brazilian Churrascaria
01.2023 - Current
- Full Experience as a Fogo De Chao former server, and currently CSR. My duties are provide magnificent service, Teamwork skills, Teamwork management, amazing body language, resolve situations that arise daily with the guests and always delivers any guest request on time. More than 10 years of experience in restaurants.
FLIGHT ATTENDANT
Spirit Airlines
12.2021 - 12.2022
- Maintained 100% positive feedback rating from passengers by providing them with exceptional client-centered service and ensuring their comfort and safety
AIRPORT ASSISTANCE
Prospect Airport Services
10.2018 - 01.2020
- Help people with special needs move within the airport, provide information to people, and lead teams helping supervisors complete all duties faster and safely.
Education
Web Developer -
Thinkful
05.2020
Profesional Pilot -
Buiqui Aerospace
Kissimmee, FL07-2025
Advance Course Introduction To Aviation.
Academia Antioqueña De Aviacion.
Medellin Colombia 01-2016
Skills
- Aviation
- Nonverbal Communications
- Team Working
- Safety Principles
- Costumer service
- Knowledge of the Aerospace Industry
- Passionate
Languages
English
Spanish
Portuguese
Timeline
CSR Supervisor FOGO DE CHAO
Fogo De Chao Brazilian Churrascaria
01.2023 - Current
FLIGHT ATTENDANT
Spirit Airlines
12.2021 - 12.2022
AIRPORT ASSISTANCE
Prospect Airport Services
10.2018 - 01.2020
Web Developer -
Thinkful
Profesional Pilot -
Buiqui Aerospace
Advance Course Introduction To Aviation.
Academia Antioqueña De Aviacion.
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