Sebastien Etienne
North Babylon,NY
Summary
Knowledgeable IT Manager who oversees technological solutions, deployment, and maintenance. Assists staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Manager
Macguffin Films
06.2022 - Current
- Delivered strategic guidance on technology investments by conducting thorough market research and presenting recommendations to and scalable solutions to stakeholders.
- Contributed to the successful completion of numerous high-profile projects by providing expert guidance on technology strategy, infrastructure design, and implementation best practices.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
IT Assistant Manager
Head Injury Association
07.2021 - 06.2022
- Worked as a part of a team of two to support approximately 500 users, 1200 devices, across 32 locations
- Worked in a VDI environment maintaining Windows 10, Windows Server 2008 & Server 2016, and iOS devices
- Managed Active Directory for users and devices
- Developed and deployed an intranet using Microsoft Sharepoint
- Managed installation of software and hardware, system fixes, updates and enhancements
- Implemented company cybersecurity policies, technical procedures and HIPPA compliant standards to preserve integrity and security of data, reports and access
- Managed and deployed Cisco VoIP phones through CuCM and other tools
- Liaised with technology vendors and contractors to address operational needs of departments, while managing licensing for said needs
- Evaluated functionality and performance of software and hardware recommending improvements and solutions.
- Standardized hardware configurations across all devices in the organization, simplifying device management processes.
Geek Squad Technician Lead
Best Buy
08.2019 - 07.2021
- Mobile Electronics Certified Professional Technician
- Provided solutions for clients electronic needs and wants
- Installed and maintained said solutions within strict time frames
- Troubleshooting software and recognizing hardware defects, and training clients.
Education
Bachelor of Science - Computer Progamming and Information Systems
- Status: Senior
- GPA: 3.5
Bachelor of Arts - Liberal Arts
Skills
Information confidentiality
Team Collaboration
Risk mitigation planning
IT resource use
Application support
Cybersecurity best practices
Business Analysis
User Support
Adaptability and Flexibility
Interpersonal Skills
Certification
COMPTIA A+
Timeline
COMPTIA A+
04-2024
IT Manager - Macguffin Films
06.2022 - Current
IT Assistant Manager - Head Injury Association
07.2021 - 06.2022
Geek Squad Technician Lead - Best Buy
08.2019 - 07.2021
Farmingdale State College - Bachelor of Science, Computer Progamming and Information Systems
Nassau Community College - Bachelor of Arts, Liberal Arts