Held responsibility for overall coordination and direct provision of clinical services to patients and family members as appropriate, according to the aged and acuity of the patient.
Acted as primary liaison with family and significant others, ambulatory and other relevant treaters to develop a timely and comprehensive discharge plan that included access to services for patients and, where appropriate, family members.
Collaborated with an off-unit utilization review manager or, in some cases, directly with the external managed care reviewers to manage the patient’s care in a manner that is both clinically and fiscally sound.
Contacted therapists, case managers, primary care providers, the department of mental health, and other external agencies to collaborate about treatment and aftercare planning.
Worked closely with other social workers and kept nursing staff, psychiatrist, and utilization managers updated regarding changes in the patient’s status, family communication, and aftercare planning.
Reported professional assessment of the patient's status, communication/meetings with families and outpatient treaters, in addition to the status of aftercare planning and any changes in the plan that occurred.
Completed daily notes, safety and risk assessments, psychosocial and treatment plans.
Provided treatment interventions and psychoeducation geared toward stabilization of acute symptoms and safety issues.
Conducted family meetings to provide psychoeducation, safety-planning interventions, address family issues, and discuss aftercare planning.
Residential Counselor
MAB Community Services/Ivy Street School
Brookline, MA
08.2019 - Current
Fostered relationships with residents, and worked with new residents to optimize acclimation and ease transition to new living environment.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Interfaced with residents to address and resolve complaints or grievances.
Supported students by guiding research in areas such as vulnerability and introspection.
Partnered with peers to create department goals and strategies.
Attended faculty meetings and participated in student outcome assessments with departmental members.
Developed service plans to meet individual client needs.
Dependency Case Manager
Children's Home Society Of Florida Southeastern
Miami, FL
03.2019 - 08.2019
Assessed client needs and developed service plans.
Collaborated with different disciplines to provide cohesive care to patients.
Coordinated the delivery of services; plan referrals and linkages to clients and families.
Prepared case/status reports and testified in court.
Assisted family/caregivers in accessing benefits.
Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
Behavioral Health Technician
Westcare Foundation and Banyan Health Systems
Miami, FL
07.2017 - 06.2019
Documented behavioral incidents and completed daily rounds.
Learned to recognize behaviors associated with substance abuse.
Documented all patient information including service plans, treatment reports and progress notes.
Organized theme-related courses and events.
Completed incident reports on a daily basis and submitted to management.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills, and functional living skills.
Organized treatment projects that focused on problem solving skills and creative skills.
Presented on a range of subjects including family complexities, insecurities, spirituality, and marginalized populations.
Worked with clients to develop important life skills including housekeeping and cooking.
Education
Master of Healthcare Administration -
University of California - Los Angeles
Los Angeles, CA
05.2025
Master of Social Work - Clinical Social Work
Boston College
Chestnut Hill, MA
05.2021
Bachelor of Arts - Psychology
University of Miami
12.2017
Skills
Broad Psychiatric Population Familiarity
Experience writing Assessments, Psychosocial Formulations, Clinical Formulations, Treatment Plans, and Aid in Sentencing Documents
Group Facilitation Experience
Knowledge of Crisis Intervention/Stabilization Techniques
Lecturing Experience to Psychiatric Population:Positive Psychology, Adaptive/Maladaptive Behavior, Trauma, Grief, Acceptance, and Mindfulness
Certification
Licensed Certified Social Worker (LCSW), Massachusetts, 2022
Community and Workplace Adult/Child CPR
Accomplishments
Community Health Network Area (CHNA) Stipend Recipient in recognition of the need for Black/African American identifying individuals in the Mental Health field (2020).
Boston College School of Social Work Elected Executive Board Member (Nov. 2019-May. 2021)
New York University Jane Bram Scholarship Recipient for high academic achievement and financial need.