Sebastin Francis
Instructional Designer
Libertyville,IL
Summary
Instructional design leader with extensive experience at the College of American Pathologists, driving learner engagement through innovative eLearning solutions. Proficient in project management and team leadership, successfully migrating educational content to modern platforms. Ensured compliance with ACCME standards while enhancing resource accessibility.
Overview
23
23
years of professional experience
Work History
Manager, Learning Development
College of American Pathologists (CAP)
01.2019 - Current
- Led cross-functional teams to deliver learning activities aligned with CAP’s educational objectives, impacting thousands of learners annually.
- Piloted research, selection and integration of new authoring tools, LMS and adaptive learning platforms, improving user engagement and operational efficiency.
- Spearheaded migration of an entire library of eLearning products into newer technologies and authoring tools.
- Managed budgets and project timelines for course development, consistently delivering on schedule and within budget.
- Ensured compliance with ACCME and Continuing Medical Education (CME) standards for all educational events.
- Owned and optimized CAP Learning Content webpages, increasing resource accessibility and user satisfaction.
Instructional Designer
College of American Pathologists (CAP)
01.2014 - 01.2019
- Designed and developed pathology education content using advanced instructional design methodologies.
- Collaborated with SMEs and internal teams to deliver high-quality, accredited medical education.
- Implemented process improvements and technology solutions, reducing course release delays and enhancing team productivity.
Instructional Design Consultant
The Cara Group
01.2013 - 01.2015
- Developed new courses for State Farm Insurance and U.S. Foods, including risk management and product knowledge training.
- Converted ILT materials to engaging eLearning modules, receiving client praise for quality and stakeholder engagement.
- Established eLearning development guidelines for U.S. Foods’ first digital training initiative.
Instructional Designer
Praxis Technologies
01.2012 - 12.2012
- Reviewed and improved vendor course designs for instructional quality and adherence to learning theories.
- Provided guidance to content writers and production teams, ensuring project success within scope and budget.
eLearning Course Design Specialist
Freelancer
01.2011 - 12.2012
- Designed management and software training modules using leading eLearning tools such as Adobe Captivate.
Adjunct Lecturer / TESOL Lecturer
MEOC, CUNY & Hudson County Community College
01.2010 - 12.2011
- Developed and taught TESOL curricula for diverse adult learners, improving language proficiency through innovative assessment and interactive instructional strategies.
Corporate Trainer, Instructional Designer, Assistant Manager, Customer Service Lead, Documentation Specialist
VShip
01.2003 - 12.2008
- Held multiple roles in training, HR, and technology coordination, supporting organizational growth and employee development.
- Developed efficient documentation, customer service, and quality processes from scratch for an emerging leader in export logistics.
Education
M.S. Education - TESOL
01.2009
GPA: Honors
B.A. - Religious Studies & Philosophy
01.2001
GPA: Magna Cum Laude
Skills
- Instructional Design
- ELearning development
- Learning technology
- Training and development
- Facilitation
- Strategic Planning
- Team Leadership
- Project Management
- Learning Platform Implementation
- ELearning Development
- Articulate Storyline
- Rise
- Adobe Captivate
- TechSmith Camtasia
- SnagIt
- Audacity
- Adobe Dreamweaver
- SurveyMonkey
- Innovative
- Custom technology solutions
- ACCME & CME Accreditation
- SME Partnership
- Stakeholder Engagement
- Vendor relationships
- Building and leading effective teams
Accomplishments
- Directed learning initiatives, consistently delivering projects on time and within budget.
- Spearheaded LMS and adaptive platform integration, boosting user engagement by 30%.
- Optimized CAP Learning Content webpages, increasing resource accessibility and user satisfaction scores by 25%.
- Led the development of accredited medical education programs impacting 10,000+ learners annually using an AI-driven adaptive learning platform (Realizeit).
Languages
- English, Native/Bilingual
- Malayalam, Native/Bilingual
- Hindi, Limited Working Proficiency
Certifications And Awards
Certificate in Information Technology, Seton Hall University, 2001
Timeline
Manager, Learning Development - College of American Pathologists (CAP)
01.2019 - Current
Instructional Designer - College of American Pathologists (CAP)
01.2014 - 01.2019
Instructional Design Consultant - The Cara Group
01.2013 - 01.2015
Instructional Designer - Praxis Technologies
01.2012 - 12.2012
eLearning Course Design Specialist - Freelancer
01.2011 - 12.2012
Adjunct Lecturer / TESOL Lecturer - MEOC, CUNY & Hudson County Community College
01.2010 - 12.2011
Corporate Trainer, Instructional Designer, Assistant Manager, Customer Service Lead, Documentation Specialist - VShip
01.2003 - 12.2008
City College of New York, CUNY - M.S. Education, TESOL
Seton Hall University - B.A., Religious Studies & Philosophy