Sebastián Phillips Gutiérrez
San José
Summary
Highly motivated and results-oriented industrial engineer with a strong background in quality engineering, process improvement, and project management. Proven ability to lead cross-functional teams, drive continuous improvement initiatives, and deliver impactful solutions. Passionate about leveraging data analysis and No Code technologies to optimize processes and enhance efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Process Improvement Engineer
Equifax
04.2022 - Current
- Continuous analysis of KPI performance to ensure effectiveness of controls, identify deviations from thresholds and communicate trends
- Construction of KPIs to measure compliance, develop continuous improvement plans
- Creating reports or reports for KPI analysis through visualization tools such as Looker ML, Power BI, Tableau, SAP and Alteryx
- Lead in root cause analysis for identification of issues presented in data capture
- Effectively communicate ideas and plans to cross-departmental team members
- Manage continuous improvement projects, develop project plans and monitor project performance and progress
- Updating, implementing and maintaining procedures
- Use of Agile methodologies such as Scrum and Kanban to prioritize and maintain deliverables, ensuring that the most critical features are delivered first
- Participation in sprint planning meetings to define goals and work with the team to estimate and commit to user stories and tasks
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
Quality Engineer
Coloplast
06.2023 - 03.2024
- Creation, maintenance and execution of SOP's
- Participate and support in external and internal audits
- Lead Root Cause Analysis, NCRs/CAPAs management
- Initiate and manage product/process change control requests
- Creation and review of process validation protocols and reports (IQ, OQ, PQ, DOE, process analysis/capability)
- Utilized Microsoft Power Platform for design and development of mobile applications and manufacturing and quality management solutions, improving data collection, workflow automation and reporting
- Implementation of automated workflows and interactive dashboards with Microsoft Power BI and Microsoft Power Automate, to improve efficiency of control processes and in turn, provide insights to the production department for informed decision making
- Leadership of cross-functional projects and No Code technology implementation, ensuring alignment with business objectives
- Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Developed metrics dashboard to monitor quality trends, enabling data-driven decision-making.
- Fostered culture of continuous improvement, encouraging innovative solutions to quality challenges.
- Reduced product return rates, conducting detailed root cause analyses to identify and rectify manufacturing defects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Wrote, updated and maintained project documentation.
Quality Engineer
Schneider Electric
06.2021 - 04.2022
- Continuous improvement project leader for the reduction of workload in the quotations team
- Continuous improvement project leader to reduce quotation delivery times for the company's customers
- Manage product quality with customers and recalls of defective products
- Design quality systems to ensure compliance with customer specifications and application of certification standards to achieve customer satisfaction
- Root Cause Analysis on problems encountered with products not meeting specifications
- Management of audit teams
- Development and writing of quality procedures
- Creation of visualizations or reports (No Code platforms) for a better understanding of the processes related to the company
Education
MBA - Big Data
Escuela Europea De Negocios De Barcelona
12-2025
Bachelors Degree - Industrial Engineering
Universidad Latina De Costa Rica
05.2021
Skills
- SQL
- Power BI
- Tableau
- Looker ML
- Python
- Jira
- Microsoft Office
- Team Work
- Critical Thinking
- Data Analysis
- Requirements analysis
- Software development life cycle
Certification
- Lean Six Sigma Green Belt Professional, 2021
- Lean Six Sigma Yellow Belt Professional, 2021
- Power BI and SQL, 2022
Personal Information
- Date of Birth: 06/01/97
- Nationality: Costa Rican
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Quality Engineer
Coloplast
06.2023 - 03.2024
Process Improvement Engineer
Equifax
04.2022 - Current
Quality Engineer
Schneider Electric
06.2021 - 04.2022
- Lean Six Sigma Green Belt Professional, 2021
- Lean Six Sigma Yellow Belt Professional, 2021
- Power BI and SQL, 2022
MBA - Big Data
Escuela Europea De Negocios De Barcelona
Bachelors Degree - Industrial Engineering
Universidad Latina De Costa Rica
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