Seble Admassu
Chestnut Hill,MA
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Health Unit Coordinator
MGH
10.2017 - Current
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Managed medical documentation from and ordered office supplies communicating with OR stuff.
- Full extensive use of EPIC in facilitating patient care.
- Documenting the flow of 100+ patient daily.
- Communicated with patients, ensuring that medical information was kept private.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Sales Associate
Madewell
11.2013 - 01.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
General Manager
Hess Corporation
10.2007 - 08.2010
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- payroll preparation
- manage a team of 8 employees with the following main responsibilities.
Education
Bachelor of Science - Bachelor of Since in Health Studies
Bridgewater State University
Bridgewater, MA05.2024
Associate of Science - Health Care Administration With Medical Billing
Quincy College
Quincy, MA05.2016
Skills
- Organization and Time Management
- Regulatory Documentation
- Adaptable and Flexible
- Office Meetings
- Patient Database Maintenance
- Medical Report Preparation
- Timely Processing
- Answer Telephones
- Emergency Response Support
- Operational Requirements
- Medical Records Verification
- Equipment Troubleshooting and Maintenance
- Medical Recordkeeping
- Office Coordination
- Patient Engagement
- Teamwork and Collaboration
- Office Supplies and Inventory
- Patient Health Information Access
- Unit Reception
- Staff Leadership
Languages
Bilingual
Native or Bilingual
Timeline
Health Unit Coordinator
MGH
10.2017 - Current
Sales Associate
Madewell
11.2013 - 01.2014
General Manager
Hess Corporation
10.2007 - 08.2010
Bachelor of Science - Bachelor of Since in Health Studies
Bridgewater State University
Associate of Science - Health Care Administration With Medical Billing
Quincy College
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